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5 Benefits Of Using Digital Inspection Software In 2023

Inspection Management, Tips

The global pandemic raised many questions about which sectors of the economy are essential and non-essential. It made people reevaluate the importance of some industries over others. As a result, governments finally started addressing the need for digital transformation in overlooked areas such as inspections.


Resource optimization and business scheduling software

CASE STUDY: How a regulatory agency cut costs with resource scheduling software?
          • reducing the scheduling time with up to 75%
          • increasing efficiency of operations with 40%
          • fully eliminating errors in the resource allocation process.
Download the case study.

 


Inspection management operations are taking a significant percentage of the annual spending of government agencies. At the same time, it’s a process that is crucial to keeping the public health and safety. That’s why we’re witnessing rising demand for inspection management solutions. So here comes the burning question: what problems are being solved with such tools? What are the benefits that inspection management platforms bring to the regulatory agencies?

Related: How Route Optimisation Software Can Reduce the Costs of Inspections?


  1. Less manual work with automated AI inspection software

The daily inspection management process meets a lot of challenges. They usually impact efficiency in the regulators’ offices. Good digital transformation solutions can optimise the entire end-to-end inspection process by providing digital infrastructure for its execution. 


Canalix is a digital inspection platform that transforms inspection management with automation and AI optimisation. These technologies ensure optimised delivery of service that helps regulators cut costs and boost productivity.


2. Fast inspection performance

The data-driven automation in inspections brings a whole pie of benefits. One of these benefits is the speeding up of operations. Everything happens faster by using digital infrastructure for inspection planning, scheduling, execution, and reporting. The real-time electronic interaction between different cases and involved parties drives action for seconds. Without using inspection software, these interactions could take from days to weeks because of the complexity of regulatory case management. But with proper inspection software, this period can be reduced to just a few clicks of the mouse.

3. Improved inspection compliance

Regulations are constantly being updated. Sometimes changes in rules may cause time-consuming restructuring of the inspection management process. A good digital inspection platform can adopt new compliance rules for seconds and then apply them in the whole work process. Automation saves hundreds of hours of manual implementation that is always accompanied by human errors. The use of inspection software can optimise the transition between new regulations and their enforcement and eliminate possible mistakes.

Related: How AI Is Changing The Game For Inspection Software?


4. Transparency and Public Trust

The cloud-based digital inspection platform can ensure real-time access to inspection reports. That allows faster delivery of the inspection results to the interested parties. On the one hand, it improves transparency, and on the other hand, this helps maintain public trust, especially when we talk about government case management.


5. Remote Access To Inspection Services

In challenging times of social distance, digital platforms for inspection management services have a significant role in maintaining this process alive. It means that regulatory enforcement activity in risky places like social care institutions should be transformed with compliance with the social distance rules. That is where remote inspection software and self-inspection solutions can help regulators do their work and comply with the new normal’s social distance rules.

Related: Why self-service inspections are important?

There are many levels in the structure of the inspection management process. Good software will support every level of it. Canalix is designed to meet the needs of companies focused on inspection driven regulatory enforcement. If you’re looking for a specific business optimisation solution that addresses the needs of the inspection process, contact us now.

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May 3, 2022
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How to achieve a measurable ROI from resource management software?

Resource Management, Tips

Investing in resource management software is a significant step towards digital transformation in public sector organisations and private enterprises. This step is always accompanied by the question of return-of-investment. What the ROI of my digital transformation investment is going to be?

Read more
March 8, 2021
https://canalix.com/wp-content/uploads/case-study-graphic2.png 885 1890 Boris https://canalix.com/wp-content/uploads/logo-300x138.png Boris2021-03-08 13:54:122022-03-22 14:01:48How to achieve a measurable ROI from resource management software?

Why are checklists important for compliance and safety inspections?

Inspection Management, Regulatory Compliance, Tips, Workplace Safety

There are all sorts of inspection software solutions out there. Some are designed for food safety inspections, others for resource scheduling optimisation, etc. A typical work process for all inspection models is the checklist data gathering. When we say inspector, we always imagine someone with a list of paper and pen in his hand or with a tablet and stylus. The inspector gathers data and uses checklists to do that effectively.

What’s the role of a checklist in inspections?

The checklists are just an ordinary list of tasks that may be specific for each inspection field. They are a tool that prevents inspectors from missing an essential check during the inspection. That’s why achieving optimal use of an inspection checklist is a constant work in progress that must be updated now and then.


Resource optimization and business scheduling software

CASE STUDY: How a regulatory agency cut costs with resource scheduling software?
          • reducing the scheduling time with up to 75%
          • increasing efficiency of operations with 40%
          • fully eliminating errors in the resource allocation process.
Download the case study.


One of the most advertised benefits of using inspection software is the improved productivity that saves inspectors’ time. The time-saving benefit brought by digital checklists is mainly a result of streamlining the data gathering during inspections and automating the preparation of reports. Using a cloud-based inspection scheduling software doesn’t fit a pen and paper checklist. That’s why good inspection management software needs a well-thought checklist functionality. So what should we require from an inspection checklist perspective when researching different inspection management tools?

Related: What’s the benefit of route optimisation in inspections?

What are the benefits of inspection checklists?

  • Checklists improve safety

The use of relevant and detailed checklists in inspection management is crucial to ensuring safety. That’s why checklists must be easy to create, edit and save for future use. It means that inspectors have to be able to develop and work with different checklists – one that serves the daily inspections, the other that does more critical assessments, etc. When the checklists are pre-defined, inspectors can quickly load the checklist template they need on their devices and conduct their inspections without missing something important that may lead to big mistakes.

  • Improved communication between departments in regulatory agencies and enterprises

Inspection data is a constant subject to analysis. The old-fashioned way of going through data is to dig into a bunch of paper and move folders with documents across halls and floors. However, if a cloud-based inspection management system ensures the digital processing of data gathering, then the analysis of inspection data would be far easier to do or send for review by inspection directors, analysts, or some other government agency.

  • The completed checklist is automatically uploaded and stored in the cloud.

That gives flexibility to everyone in the inspection management process, and things happen faster. Inspectors can also attach photos or pdf files to the inspection data. That way, everything will be in one folder and stored digitally. A digital inspection management solution with a sound document management system solves many problems for the inspectors who are still using the pen and paper method for conducting inspections. This problem-solving feature can be tested early through proof of concept.

Related: Why and how should we test a proof of concept of inspection management software?

  • Inspection checklists can be reused, and their data saved

 Inspectors can reuse the last used inspection checklist, so there’s no need to make a new checklist every time before the inspection. The data from digital inspection checklists can be combined with other data and used to visualise trends or just inform the higher management about the big picture.

  • No paper means more security and more access. 

To top all of the benefits, comes the green promise for using less papers and utilising resources with more care to the nature. This is one of the values that stays behind our inspection management solution – Canalix.

Checklists remind us of the minimum necessary steps and make them explicit. They not only offer the possibility of verification but also instill a kind of discipline of higher performance.

– The Checklist Manifesto, Atul Gawande

Automation is the primary tool that we use to increase efficiency. Automating inspection checklists is an example of how everyone in the inspection management process can save valuable time spent searching for information, making reports, planning and scheduling inspections. All these time-consuming tasks can be reduced to just a few clicks with the mouse. But to work, checklists must be well thought out in the research and buying phase.

Do you want to learn more about the benefits of using configurable checklists in digital inspections? Contact us here.

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October 27, 2020
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Government In The Cloud: Myths That CIOs Must Be Aware Of

Case Management, Inspection Management, Tips

Government CIOs have a lot on their hands. Busting myths about cloud adoption is one of them for better or worse. Debunking myths requires their understanding. Even though it sounds like a minor thing to fix, there are myths that can slow down governments and enterprises on their road to digital transformation.

1. “Saving money is the only cloud adoption motive”

Cost-efficiency is important and cloud adoption is the best long-term direction to achieve it. However this is not the solely reasons that enterprises and government are turning to cloud. For decades there’s been stereotypes about the government that everything that happens there is slow and outdated. Cloud adoption is a key not only to cost-efficiency, but also to agility.

Government CIOs must look not only at financial cost-optimisation sheets, they must be looking beyond that. For this they need to analyse different use cases of cloud. In order for cost goals to be achieved, the usability of the cloud solution must be explored.

Related: How to approach cost-efficient cloud adoption

How to ensure that the cost optimisation goals will be achievable?

CIOs and digital transformation leaders must be aware of the importance of proof-of-concepts (PoC). This is a demo software that covers predefined use cases.

Example:
If you’re a CIO that is exploring opportunities for cloud adoption in government agency for food safety, you don’t just buy a software through online checkout. You run some meetings with the supplier of the cloud service and then you ask for PoC that can recreate a specific experience. This experience might be running an inspection management process with the supplier’s cloud software. This is one of the best ways to ensure that the cloud solution can actually deliver the cost-optimisation that is promised.

Related: The Importance of testing inspection software with PoC

Contact Canalix now if you’re looking for inspection software demo that can deliver specific use case.

2. “Cloud is the end goal”

Formulating a cloud strategy is important. Governments and enterprise that haven’t adopted cloud yet, must look at their strategy first. However, when the stage of implementing the cloud comes, the functional leaders must be aware of the end goal. And they must be educated that the cloud is just a means to achieving the goal. The goals may be agility, cost savings, resource utilization, improving the user experience for citizens, public servants, inspectors, etc.

Related: Understanding cloud strategy in governments

Implementing cloud solutions in governments is not a single warrior effort. It’s a group effort. That’s why CIOs must invest some time in making everyone involved in the implementation phase to understand the benefits that cloud will bring to the organization’s processes.

3. “Migrating to cloud is one-time effort”

Let’s say that a local government adopts cloud by using case management software. This is one path to cloud. But there are also many other different paths. If the local government has a successful use of the cloud case management software, it means that they should adapt cloud for other processes as well. This is the moment where CIOs must prepare the organizations to go along a new cloud transformation road.

Example:

Once the operation process of case worker is optimized via cloud solution, then it’s natural for the organization to optimize the rest of the processes. As a next step in this example it would be strategically smart to transform the work of inspectors by adopting inspection management software to fully leverage the cloud principle. This is a good example for long term digital transformation planning, that is designed to bring gradual improvements.

Related: How investing in cloud create saving for governments and enterprises

It other words it means that once a government successfully moves a process in the cloud, doesn’t mean that the work is finished. It means that work begins. This is a complex process. It means that the CIOs must be careful when choosing cloud supplier, because the supplier must be not only a service delivery entity, but also a great consultant and partner.

Get in touch with Canalix if you need to book a consultation for adopting cloud in the inspection management.

Contact us.

4. “Cloud is overrated, companies are moving away from cloud”

Companies are not moving away from cloud. On the contrary. Today the migration to cloud is safer than ever. This can be confirmed by data from a single google search. Actually we’ve written a dedicated blog post about the cloud adoption being a key player in the post-pandemic new normal.

Read it here: Cloud – the new normal of regulatory compliance (with insights from IT decision makers for cloud adoption)

5. “Our cloud strategy is to move one of our processes on the cloud”

Strategy is a big thing. It should set a long-term direction with end goals. CIOs in governments and enterprises are responsible for formulating the cloud adoption strategy. Along the way for achieving these goals, there must be strategic plans. These plans have the objective to set the right priority for cloud migration and to form a cloud implementation plan. They must not be mistaken for cloud strategy.

Related: Everything you need to know about cloud adoption

Summary

Setting apart myths from facts is a key step for ensuring that everyone understands the benefits of cloud. It all starts from the IT leaders in governments and enterprises, they formulate the strategy, they debunk the myths. The second figure next to them are the functional leaders of the different departments – inspectorates, financial departments, human resources, etc. Together with the IT leaders they must share a common understanding of the benefits of cloud. Ensuring that all levels of the organization – whether it’s public or private organization – understand the reality behind myths will enable organizations to fully leverage on the benefits of the cloud.

August 20, 2020
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How Governments Should Prepare For The Post Pandemic Scenarios?

Inspection Management, Resources, Tips

Just as almost everywhere in the world, governments in EU are facing wave of strategic decisions designed to help government agencies to be prepared for new global outbreaks of covid-19. The functional leaders within government agencies and enterprises are engaged in planning activities that are supposed to fix the damages that the pandemic inflicted not only on the social and economic life, but also on the work process within their own functions. The good post pandemic plan start with looking at certain possible scenarios.

What do we mean by “possible scenario”?

Since the global pandemic is still not well known from the science, there are hundreds of possible outcomes for the next few months. When we describe those possible outcomes, then we have a possible scenario for the future. Describing a few different directions for the future is what would mean to have a possible scenario. As we already mentioned in our previous blog post, researches made among IT decision makers are already indicating that the changes induces by the pandemic are more likely to be permanent.

Related: Cloud inspection solutions – the new normal of regulatory compliance

The promise for permanency of the new normal is what drives the major wave of rethinking and reshaping strategy in enterprises and governments. The adoption of cloud technology is what seems to be one of the major directions to go with for government agencies. The government CIOs have the hard task of driving these conversations and preparing their organizations to respond in the most optimal way to these possible future scenarios.

Related: How to formulate the cloud adoption strategy for government agency?

What’s the plan for the government agencies?

Let’s check what data we have so far. There are possibilities of new waves of covid-19 infections, new lockdown and social measures to slow the spread of the pandemic. Researches are saying that the new work models are likely here to stay. Based on this data we can assume how the next months and years are going to look like.

However, having a possible scenario doesn’t mean that we can forecast the state of financial sheets. It only means that we can plan a transformation model that will:

1) Allow the workforce to operate remotely

For example:
In case of another regime of strict measures, the workforce must be able to work from home by using an electronic workspace. This is why it’s important for every government agency to have a well formulated cloud adoption strategy.

Related: Everything you need to know about cloud adoption in government.

2) Allow the organization to save costs in the long run

For example:
Cost-efficiency must be a priority when the organization transitions to cloud. The new solution must allow the company to cut costs. For example if we talk about digital transformation of regulatory agency, then the agency may have to change to using cloud inspection software. With the use of AI and data automation the software can optimize the allocation of resources and therefore cut on costs.

Related: How to approach cost efficient cloud adoption?

What makes a good strategic decision?

The bottom line is that when CIOs plan for the future, they must look at new directions and do it with the understanding that these directions are new realities. They must come up with strategy that will allow the organization to be fully functional for the times ahead. No matter what scenario rolls out, the CIOs decisions’ outcome must be sure win for the organization. That’s what makes the decision strategic. Do you want to know more about strategic decisions in the field of e-government solutions such as case management and inspection management?

Contact us now.

August 5, 2020
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Government CIOs: How to approach cost-efficient cloud adoption?

Inspection Management, Tips

The “new normal” today has many faces. But it sure has one common face for the public and private sector – cloud adoption in the IT infrastructure.  CIOs of enterprises and government agencies are busy with the task of making digital transformation decisions, induced by the global pandemic. In this new cloud-centric normal,  cost-optimization is the driving force behind the decisions of government CIOs.

So how should be approached cost-efficient cloud adoption? Here are our three advices.

1. Set a cloud strategy

Cloud in the public sector offers variety of benefits – flexibility, agility, scalability and cost efficiency with time. However, not following a clear cloud strategy may lead to increased costs at different stages of cloud adoption across the government departments in the future. This is not something a CIO would want. So a little effort to formulate a foundation of cloud strategy for the whole organizations is needed. Luckily we have a whole article that can shed some light on this matter.

Read more: How to make a cloud strategy for government?

2. Look into the IT financials

The cloud adoption plan must involve a dedicated team of functional leads within the organization. CIOs could use a great help from the financial leads to understand the associated costs for IT operations. This kind of synergy in the implementation stage will help CIOs to deliver more value to the government agency he works for.

Read more: Gartner’s six steps for planning a cloud strategy

3. Focus on AI (Artificial Intelligence)

Technologies like AI are meant to make things smarter. When looking for different cloud services providers, CIOs must definitely keep AI technologies on their checklist. For example a cloud software can bring more agility and flexibility within the operations of the National Labour Inspectorate. But if the software has leveraged on AI technologies to analyze and identify, for example, the most optimal routes for inspection, then in the long run the AI optimized inspection software will be more cost-efficient than a regular inspection management software. Simply because the AI will cut costs in travel expenses.

Related: The Benefits Of Using AI in eGovernment Services

Are you looking for e-government cloud service that can transform organizations with cost-efficient approach? Contact us here and we will consult you for free.

July 31, 2020
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CIOs: Understanding Cloud Strategy in Government Agencies

Case Management, Inspection Management, Regulatory Compliance, Tips

Cloud adoption is on the rise. The best moment for government CIOs to start asking questions about  how to include cloud in their strategy was few years ago. The next best moment for government CIOs is now.

What is cloud strategy in regulatory agencies?

Let’s start with what is not a cloud strategy. Cloud strategy is not a road that will solve all of the existing problems within the government agency. The strategy must be focused on transforming specific activities. The digital transformation may include only the inspection management processes in food agency for example, or case management in social care institutions. It’s crucial for CIOs to understand that cloud strategy doesn’t have to capture everything in the long term IT plan of the government agency. In a perfect world it’s good to have planned everything upfront, but this is rarely present in reality. That’s why it’s important for government CIOs to understand that they should not give up on cloud strategy just because their strategy doesn’t touch every process within the organization.

Who must be involved in the efforts of setting a cloud strategy in government agency?

We already talked in our blog about the best way to find good cloud software for government agencies. It outlines a step-by-step guide for finding good egovernment cloud software online. But when it comes to strategy there are also steps that should be outlined.

The formulation of cloud strategy is a group effort. A key part of the strategy is to form a dedicated team. Most of the organizations engage variety of IT roles in this team (people responsible for IT security, operations, etc.). But the cloud strategy team must not be limited only to IT roles. For example, HR leads in the team can help the workforce transition in the cloud at later point, the finance leads can advise on costs and savings, etc.

government cloud strategy inspection management

After cloud strategy comes cloud implementation

After the CIO has a cloud strategy it’s time for cloud adoption (or implementation). The implementation part is where the team actually starts to act toward adopting the cloud. The difference between cloud strategy and cloud implementation plan is that the strategy is clear and concise and serves as a foundation for adopting cloud for all activities within the organization. If we talk about cloud implementation for inspection software then the implementation plan must be aligned with the cloud strategy. If we talk about cloud implementation for case management, the implementation plan must aligned with the cloud strategy.

 

It can be presented with this Gartner figure:

cloud implementation plan government

Related: Everything you need to know about cloud adoption in government

Not having a cloud strategy in 2020 is not a thing that government agencies in EU should be proud of. This is why government agencies and their CIOs should start working on their cloud strategy now. Being late for the cloud party creates additional layer of urgency for CIOs to understand the meaning of cloud strategy and why it is different from implementation plan. If the government agencies follow clear cloud strategy, then they will avoid the unplanned ad-hoc costs that may emerge in the cloud implementation of different activities at different point in time. Last but not least, by having a clear strategy at hand, every functional lead involved in the cloud adoption team will be able to use his own imagination on  how cloud can be used in their operations.

Are you a CIO looking for help with cloud strategy and cloud implementation in government agency?

Contact us now.

 

 

July 30, 2020
https://canalix.com/wp-content/uploads/cloud-strategy-government-agency-inspection-regulatory-compliance-management-scaled-e1596126590212.jpg 787 1180 Boris https://canalix.com/wp-content/uploads/logo-300x138.png Boris2020-07-30 16:31:092020-07-30 16:39:09CIOs: Understanding Cloud Strategy in Government Agencies

Three big questions about transforming inspection management system

Inspection Management, Tips

While businesses are moving on in the post-pandemic reality, digital transformation experts in public organisations are also looking for ways to transform their organisations. The main goal is to provide better organisation functioning in the post-pandemic new normal.

By now, digital transformation decision-makers should have re-evaluated the operations of their public organisation. What’s next is for them to set a strategy and prioritise the actions they need to take. In an overlooked field such as inspection management, digital transformation may be a more significant challenge. We dedicated this blog post to three burning questions that need answers before setting in motion a plan for transforming the inspection regime in regulatory agencies.

Related: How can your government agency cut costs in 2022?

Resilience factors in the inspection transformation

Regulatory agencies are an integral part of the public sector. They can’t stop their work. But when challenges like global pandemic appear, regulators need to restructure and reorganise their inspection processes in two directions:

  • The employees (inspectors, administration, etc.) must work safely, following social distance rules.
  • The citizens must communicate with the regulatory agency’s units to request the service they need.

So to evaluate the resilience factors on regulatory agencies’ inspection process during the lockdown measures means to assess what helped inspectors and administration staff to do their job. For example, some regulatory agencies with existing digital infrastructure and inspection software may have easily moved their work to a home environment. But other government agencies that are not that up to date with their IT infrastructure have probably had to work with reduced working hours and workforce to comply with the social distance rules. So every digital transformation expert coming from a government agency must be ready with a list of evaluations of the resilience factors that positively influenced the inspection performance during the lockdown period.

Related: 5 Priorities For Regulators After Covid-19

  1. Was the decision-making process fast enough?

How long did it take for the organisation to respond to the challenges of the lockdown? Did you have to wait for a decision to be made by your organisation on a centralised level? Waiting for a centralised response to the new challenges may not be optimal. That’s why the decision-making in crisis should be made independently of the centralised government unit. In terms of strategy, this is the better approach. The government agencies that already run their inspection management process with updated systems will be able to transform their work mode faster than those with more outdated inspection programs.

Not making the right decision on time will probably result in wasted time. The opposite scenario, backed with an updated inspection management system, will spare your organisation the waste of time and improve productivity. There must be a precise evaluation of the challenges and opportunities during health crisis-induced lockdown for that to happen.

Related: Ready-made vs Custom Software – Which One is Better For Inspection Management?

  1. What are the actual options for the digital transformation of the inspection process?

The global pandemic brought global digital transformation. There are thousands of digital safety inspection software tools on the market. But when we talk about regulatory agencies, choosing a proper software solution becomes a more serious matter. And when the software solution must be an inspection optimisation one, things become even more complex. Digital transformation leaders must be up to serious research for good inspection software to provide security, usability and flexibility.

Related: How do you test an inspection software?

Are you a digital transformation expert looking for the best inspection software? Start with our Guide for finding the best inspection management software. And if you want to know more, contact us directly through our form here.

July 28, 2020
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Why you need a proof-of-concept?

Case Management, Inspection Management, Regulatory Compliance, Tips

The landscape of inspection software solutions is big and full of varieties. This is why everyone who is researching this field is likely to be armed with many questions. However, once all of the questions are asked and answered, there comes the next stage – testing a demo of the inspection software. This is an effort that will take a certain investment of time. But the pay off of this investment will be worth, because of these benefits:

1. You will test a real-case scenarios

Have you prepared your list of problems that you’d like to solve with inspection and compliance management software? If not, you can read our guide for searching inspection optimization solution and start listing all of the problems you’d like to solve. Once you’re ready with this list, you’ll be able to evaluate the efficiency of the software by testing it.

The demo testing of an inspection software lets you experience in practice the power of operational optimization – whether it is optimization of inspection scheduling, inspection planning, etc. The bottom line is that a well build Proof of Concept will give you a good taste of the real benefits that your organization can reap in the long run.

As a cloud inspection platform, Canalix can build demos that are in familiar environment for the customers. This allows them to experiment with the inspection software and get a real taste of it.

2. You will find answers by yourself

It’s one thing to have questions and hear the answers from someone who is selling your something. It’s another thing to find the answers by yourself and have a double confirmation of what you have been told. Worst-case scenario: you will know what wouldn’t work for you. Best case scenario:  you will be able to imagine what other benefits are there for your organization. In other words: both scenarios are win-win.

Related: Read Why PoC’s of Inspection & Compliance Management Are Important

3. Focus on the specific needs of your organisation

We believe that a good partner can upgrade your ideas in unexpected ways. That’s why in our practice the building of a PoC is a process that starts with interaction with our customers. The point of this interaction is the precise extraction of the client’s requirements and goals. When the PoC is ready to be demonstrated, the client will be able to test a demo solution that is customized for his inspection model.

The bonus side is that based on the quality of the PoC demo, the client can make more informed judgement. However, there’s one important side question: what if you test two different products with PoC and the experience with both of them is flawless? In this case you should decide which one of the two PoC demos was more easy to experiment with.

4. Get a measurable ROI

Last but not least, testing a demo version of a software is the best way to tell if it’s worth the price.

Are you looking for:

  • inspection management software
  • case management solutions
  • compliance management platform
  • self-service portals solution?

Do you have a list of inspection software requirements waiting to be turned into beautiful PoC? Do the first step and contact us now. The rest is easy.

 

July 1, 2020
https://canalix.com/wp-content/uploads/demo-inspection-software-canalix-scaled-e1593618638582.jpg 600 900 Boris https://canalix.com/wp-content/uploads/logo-300x138.png Boris2020-07-01 15:56:202021-03-08 13:06:22Why you need a proof-of-concept?

A Guide To Find The Best Inspection Software Online – Part II

Inspection Management, Tips

This is the second article in our series titled “Guide For Finding The Best Inspection Software Online“.

The list of questions you should ask yourself in the search for good inspection software is not a small one. The more questions you have listed in your research, the better decision you will be able to make at the end of this process. After clarifying the major questions you should ask in the research for inspection platforms, it’s time to focus on some more secondary questions, but with undeniable influence on the quality of the inspection solutions research.

1. What about the User Experience?

Even though an inspection software may be described as the brightest bulb in the box on paper, from the user’s perspective this may not be the case. It means that the software must be easy to work with. If the inspection software promises great results, there’s no guarantee that the results will be achievable by the inspection teams.

It is a problem that the good products are usually solving with good UX design. So when you’re making your list with requirements for inspection software, make sure that it will include UX questions from this sort:

  • How easy for use is the software?
  • Are users managing to use it intuitively?
  • Are long hours of training needed?

Related: How Inspection Management Platforms Are Bringing Customer Satisfaction

2. The inspection management team’s opinion

The user’s perspective doesn’t start and end with the UX. There are also other questions you should consider on your quest to finding the best inspection management solution. While an inspection software with good looking UX may leave lasting impression to you, the workforce that will operate with the software must also be able to create their own impressions. That’s why requiring a proof of concept is a key tactic to ensure that the software will not only look good, but will also work good.

Requiring proof of concept for inspection management software may sound like a very small detail. But if the solution integrates variety of functionalities like: case management, CRM, inspection management, inspection scheduling,  self service portals, etc., this details become crucially significant. It’s so mostly because the proof of concept is the best way to make sure that a complex platform will work in a simple way.

We in Canalix use the proof of concept method as a key point in the interaction with our potential customers. This is the best way for them to experience the work with our product before buying it.

If you ignore this important step of your research, the inspection management team may end up going back to the old ways of manual operation mode and even stop using the inspection software you’ve found. That’s why the decision making process must involve inspectors, administrators and other participants in the inspection workflow.  Our recommendation is to make a meeting with these parties, introduce them to the list of questions you made and ask them for their opinion.

3. Price of the inspection software?

Software prices, especially for complex all-in-one inspection solutions, are hard to be fixed. Anyway, having a budget range is a good start. If you have all this mapped out, then you will be up to a fast and productive research. The moment you have shortlisted all the possible solutions that might work for your organization, you may start contacting them. Giving them a budget range is only going tho make the communication faster and more clear.

Are you in the middle of software research for inspections? Send us your questions here.

Read also the first part of this article, if you haven’t already: A Guide To Finding The Best Inspection Software Online – Part One

June 22, 2020
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