For inspection team leaders in regulatory agencies is essential to track the KPIs of inspection performance. Those are the metrics that allow managers to track the performance of inspection teams and check whether the pre-defined objectives are met. Inspection KPIs are the indicators that define the success of operations in the inspection process. By tracking their values, team leaders can assess whether the inspection program is working well or something needs to be changed to meet the regulator’s goals in terms of costs and performance.

Is there a universal list of essential KPIs in inspection management?

There is no universal list of KPIs. The inspection performance indicators vary based on the inspection process in different regulators and what kind of resources it involves – field inspection technicians, inspectors for on-site checks, inspectors for remote checks, technical equipment for special inspections, etc. Depending on the regulatory sector, inspection team leaders have different responsibilities and KPIs vary. So let’s have a look at the most common roles in the inspection process and the KPIs that are essential to be tracked with inspection software system.

KPIs for Inspection Scheduling

The time needed to appoint an inspection schedule

Inspection scheduling may be a very time-consuming endeavour. The point of using a scheduling software for inspections is for the sake of improving productivuty. In that sense the more inspection jobs being assigned to an inspector for an amount of time, the better. When regulators are switching to a digital inspection software system from a paper-based process, one of the most essential metrics they should track is scheduling an inspection and whether it is done faster compared to the old ways of work.

Related: Digital optimisation in inspection services

Time to first contact on high-risk inspection requests

What if many low-risk jobs are blocking the timely processing of high-risk inspections? The time needed to make the first contact from the regulatory agency’s end to the inspected entity’s is crucial when it comes to high-risk cases. If the inspection system has the needed data and a reliable engine that can assess correctly the risk category of each job in the backlog, then the time to first contact on high-risk inspections can be made faster. To track and improve this KPI, two things are needed:

  • self-service portal when inspection data is captured
  • AI engine that automatically assesses the risk category of each inspection request and automatically assigns an on-site check by inspector to the high-risk ones

Related: Best practices in risk-based inspection management

Travel time between inspections jobs

When regulators are sending inspectors to do jobs that are too far away from each other, it means that:

1) their time is not utilised well

2)the agency is losing money due to ineffective scheduling, 3) the inspector’s productivity is lowering.

Making the most optimal route for inspectors and automatically reshuffling resources when a last-minute schedule change is made is a strong tool to minimise the travel time between inspections. This is a KPI that must be tracked carefully when it comes to inspection scheduling optimisation. 

 

route otpimisation software

Essential KPIs for Inspection Managers (desk workers)

Inspection utilisation time

What if inspectors are spending time on manual tasks – like filling paper checklists – that eats their time and prevents them from completing enough inspections for a day? The time needed for task completion should be tracked so that utilisation can be improved in case some tasks are taking unexpectedly longer than needed. Giving inspectors mobile devices where they can capture details like photos and video and directly upload them to the cloud can improve their time utilisation and reduce unnecessary manual tasks.

Related: Implementing resource scheduling in the inspection workflow

KPIs for on-site inspectors, remote inspectors & field technicians

Customer surveys

The citizens are the end customer of public sector operators such as regulatory agencies. Brief customer surveys are a great way to evaluate whether any transformation inspection-wise is improving the quality of inspection service for the citizens. If the surveys show that citizens are satisfied with the inspection service, then it’s a good indicator that things are working. If not – then it might have something to do with other KPIs – such as response time, timely kept schedules, etc. 

Related: How our inspection software customers achieve large ROI?

How Canalix transforms the world of regulatory inspections?

Inspection completion rate

If the number of inspections being completed for a month is growing over time, it means that performance is good. If not – then time utilisation should be paid attention to. 

Failed inspection attempts and repeat visits

If an inspector has too many failed inspections in his schedule, probably he should be assigned to lower complexity inspections or his profile should be checked if he has rightfully assigned qualifications. When the trends show that the performance is below average – a double check should be made on the inspector’s profile and on the inspection data that is being captured. If the quality of data can be improved, then perhaps the inspector won’t have to do repeat visits.

Related: 6 reasons why regulators need resource scheduling software for on-site inspections

How does inspection management software make KPI tracking easy?

Cloud, AI and high-configuration technology can make it a lot easier for regulators to track their inspection KPIs. The right mix of technology can serve as a wide solution to:

  • Connect different data sources without having to shuffle piles of paper.
  • Track, analyse and understand inspection data in a way that will enable us to form a strategy and make decisions faster.
  • Automate inspection reporting that is understandable for its intended audience. 
  • Achieve a new level of resource optimisation

Related: Why real-time data is important for inspection tracking?

Inspection management software for better inspection scheduling and resource utilisation

It’s easy to write and talk about tracking inspection KPIs and their importance. But when it comes to transforming old legacy systems into digital inspection systems, things look scary. That’s why Canalix is offering end-to-end inspection management solutions that enable them to track essential KPIs, identify weak spots and potential for optimisation. Together with tools to reshape resource management, travel routes, schedule optimisations etc, regulators can start walking their rode on the way to better inspection service with the necessary cost optimisation. 

Book a demo with us today! Or ask us for a free 15-min product tour.

The rise of health and safety inspection platforms transformed regulators not only in terms of digitalisation but also in terms of changing the role of inspection software from a tool to a service that allows the integration of other tools as well. IoT technologies are a great example of a tool that can optimise the inspection model by being integrated into an existing inspection platform. Before going deeper into this topic, let’s have a quick look at the definition of IoT:

What is IoT?

IoT (Internet of Things) is the connection between devices and the internet that serves to register changes in the environment. This information is often used to inform decisions and transform many sectors into smarter versions of themselves.

IoT has a big optimisation impact on safety inspections by helping regulators enforce inspection activity when they receive IoT notifications for dangerous activity registered by IoT sensors. The faster notification for high-risk events is a prerequisite for more effective risk mitigation that may save lives.

How the IoT can be integrated into the inspection management system?

There are as many IoT examples, as there are many regulatory sectors in the inspection software segment. For example, if we’re managing food safety inspections in restaurants, we must regularly run inspect checks on how food is being stored. By installing temperature sensors in the fridges that collect data and sends it to the inspection platform, the inspection prioritisation becomes more efficient, because the IoT devices improve safety, reduce costs for unnecessary inspection checks and enables safety inspectors to spend their time on jobs with a relevant risk score.

Related: Food safety inspection and digital transformation

IoT devices may collect complex information that enables inspectors to predict accidents and therefore mitigate high risks on time. The inspection platform enables inspectors to do their job smarter, while IoT helps inspection platforms to become more helpful and provide more actionable information for the tasks that matter the most.

IoT making inspection services smarter – who benefits the most?

The use of inspection software for document management, inspection tracking, scheduling and planning, reports generation etc. gives regulators better visibility on where safety inspectors should focus their time. IoT gives them better visibility on what’s happening in the environment. If the inspection software categories a field of wind turbines as a low-risk entity for the next 6 months due to a recent inspection outcome report, then a thunderstorm may occur and require a new inspection due to a change in the environment. IoT provides inspection platforms with this data and therefore the actionable insight from the platform becomes more valuable.

Integrating IoT on inspection platforms is more than an alarm notification feature. It’s a new way to approach risk management in safety inspections. For more information on how your inspection process can benefit from inspection software and IoT integration, contact us here.

How Canalix transforms the world of regulatory inspections?

The adoption of cost-effective inspection models is more relevant than ever for regulators  and will keep it’s rising trend in 2022 as well. We’re often being asked about different cost-reduction strategies by public sector regulators. That’s why we decided to publish our most given recommendations on what should be expected by inspection management software in terms of cost optimisation expectations.

What is inspection management software?

Many valid inspection software definitions may be found online. But what Canalix is defined as for our customers is: 

Inspection platform that serves as both: inspection automation and inspection optimisation tool that improves the inspection process. From making the completion of tasks faster to making more efficient inspection schedules that ensure smarter management and less expensive operations.

This definition of Canalix as an inspection platform works good for regulators with on-site and remote inspection programs. Also, it helps them to evolve and embrace new remote models like self-inspections for low complexity inspection requests. The user-friendly interface and cloud-based nature are facilitating the adoption of Canalix as a cost-reduction solution to regulators.

 


Resource optimization and business scheduling software

CASE STUDY: OPTIMISING THE RESOURCE ALLOCATION IN REGULATORY AGENCY
          • reducing the scheduling time with up to 75%
          • increasing efficiency of operations with 40%
          • fully eliminating errors in the resource allocation process.
Download the case study.

Which areas in the inspection process endure the most major optimisation with Canalix?

  • Connectivity
    All of the participants in an inspection have access to the inspection platform where they can communicate and find the latest and greatest attached to each task.
  • Inspection scheduling
    Inspection schedules are made for seconds with the most optimal resource allocation. In case the schedule endures a last-minute change, all of the resources are being reshuffled automatically to fit the most optimal planning.
  • Decision-making
    Having all of the inspection data in one place gives valuable insights for decision-making. Important decisions can be taken faster.
  • Costs
    The employing of various inspection optimisation solutions in one platform ensures many opportunities for cost reductions. It pretty much delivers optimisation of everything connected with the finances in a regulatory organisation.


There are various areas in which an inspection software can change things for the better. But of course, there are also a variety of inspection models across different regulatory sectors that have their own specifics. That’s why it depends on the context how much of the potential of an inspection platform like Canalix can be employed to achieve maximum positive outcome.

A ready to use inspection platform is great news for regulators making their first digital transformation step. But it must go together with a degree of customisation to achieve the desired level of efficiency. That’s why Canalix provides inspection software with expert help in configuring the solution specifically for the customer. Looking for such kind of expert help should be affirmed as a general recommendation when we talk about adopting new inspection management technology.

How Canalix transforms the world of regulatory inspections?

The inspection software features that make the difference

Inspection Tracking 

With the inspection tracking software feature is easier to monitor and track the high-risk cases and their potential risks. First, because the digital format allows inspection teams to monitor inspections over time with just a few clicks. They don’t have to dig in a pile of paper. Monitoring risks with a historical perspective in mind provides inspection teams with more information they can use for decision-making.

Real-Time Data

When inspections are done faster, safety can be ensured more efficiently. It’s all due to a variety of factors. But the collecting of real-time data is one the most important ones. With real-time data on one platform accessible by decision-makers and other regulatory enforcement actors, inspection models can be easily transformed to fit better the cost reduction goals for regulators.

AI-enhanced inspection scheduling

Digital inspection platform like Canalix is like case management software, inspection scheduling software and resource allocation software working together on the same platform. Regulators don’t have to use three different solutions that don’t work well together. They can have a working platform that eliminates the waste of time – such as entering data twice to two different digital platforms. That’s great news for achieving effective inspection scheduling and disruption-free inspection planning.

Mobile / remote inspection capability

The mobile capabilities of Canalix enable inspectors to use their mobile devices while performing digital inspections to capture photos, videos and attach them to the inspection file in the cloud. With inspection software in the cloud, inspectors can upload additional files while being on-site. If they have to go back to the office to update their inspection file later, the efficiency may suffer. Enabling inspectors to provide additional context while making inspections gives inspection teams the power to react to critical inspection-related data on time. 

Inspection otpimisation with improved inspection route planning

Making an inspection schedule where inspectors spend minimum time travelling between inspection jobs is hard. But with the the AI engine Canalix helps inspection teams to reduce their time spend on travelling. That enables the inspector to focus better on inspecting and spend less time travelling. This is a way for regulators to achieve a new level of cost reduction and reduce their carbon footprint. 

resource management tool

How Canalix can help you if you’re a regulator?

The inspection digitalisation experts of Canalix have vast experience in serving regulators by delivering custom inspection software solutions. We can optimise the inspection workflow of regulatory inspections with attention to details. Request a free 15-min product tour here and start your cost optimisation now

Are you interested in trying the functionality of construction management software for your business? We’re here to help!

 

When we speak of ROI (return-of-investment) in digital transformation of inspection process, the KPIs  are mainly in terms of efficiency and improved connectivity in inspection teams. That’s so because a digital inspection platform can automate many manual inspection tasks and regulators can benefit from improving their operational efficiency and their safety compliance standards. 

Even though many of the customers of our digital inspection platform Canalix start using it driven by the urge to switch to a paperless inspection management system, they end up with more benefits than simply removing paper. As a result they report improvement of more performance indicators than initially expected:

  • Increased operational efficiency
  • Inspection tracking and performance overview by location and inspector as a tool to apply targeted improvement of safety standards
  • Reduced travel time between inspection jobs
  • Saving time and money on inspection jobs.

But some agencies achieve a larger ROI than others. So let’s get to the obvious question.

How can regulators achieve a larger ROI from using a digital inspection platform?

Canalix is an inspection platform and as such, we ran a customer survey with our customers on the effects they observed since they transformed their inspection services with us. The most popular insights from our customer survey indicate: inspection scheduling is done faster than before with up to 75% improvements, efficiency is improved by up to 40% and inspection allocation errors are entirely removed due to the AI-enhanced inspection allocation software.

 


Resource optimization and business scheduling software

CASE STUDY: OPTIMISING THE RESOURCE ALLOCATION IN REGULATORY AGENCY
          • reducing the scheduling time with up to 75%
          • increasing efficiency of operations with 40%
          • fully eliminating errors in the resource allocation process.
Download the case study.

How digital inspection platforms are transforming regulatory inspection? 

These inspection optimisation highlights are important for every regulatory agency with inspection driven processes. But what exactly stands behind them? Our customer survey indicates that the use of a cloud-based document management system, digital inspection checklists, uploading photos directly into inspection reports eases communication within inspection teams. The data that Canalix compiles for team leaders, allows them see the big picture view with an easy-to-use interface. This on the other hand gives them the power to make informed decisions on time and predict potential problems that may require more regulatory attention in the future. The ultimate goal: improving the safety standards of the agency and target the time of inspectors to the tasks that matter the most.

These findings from our customer surveys are highlighting the large ROI result examples that digital inspection platforms bring to regulatory inspections.

Why some regulators are struggling with achieving large ROI results in terms of inspection optimisation?

“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” – Bill Gates

Some customers are digitising their inspection case management with the sole purpose of ditching the paper and be in line with the modern age. But having a digitised inspection case management system is like a stepping stone towards more changes in the inspection process.

For example: the digitised case management data can be seeded into an AI engine and be automatically scored by complexity and risk level. This automated processing enables regulators to allocate their inspector’s time on the cases that matter the most. Depending on the inspection procedures within the regulator,  low complexity cases may be automatically assigned to self-inspection procedures or just get a low priority tag.

Related: Where do remote inspections and inspection allocation optimisation meet?

This example is just an illustration to the axiom that a small step in digitising inspections has the potential to evolve into innovative inspection allocation practice that turns the whole process into more optimal version of itself. This is just an example of why some customers are achieving larger ROIs than others. The adoption of a digital inspection platform should be thought of as an opportunity to reimagine the existing processes, not only as a tool to remove the paper or to digitise checklists.

If we come back to Bill Gates’s words that we quoted above, we’ll conclude that the more we rethink and reimagine the existing inspection processes through the prism of  inspection platform, the larger will be the impact of the transformation. So if we have to define one major difference between the customers with large ROI outcomes and customers with small ROI outcomes, it would be the lack of vision for the latter. Defining a clear digital transformation vision requires time and energy. That’s why Canalix as an inspection management platform always consults future customers about the vision for their future. Do you want to join our list of customers with large ROI results from the use of inspection software? Contact us for a free demo here.

Team-leads of inspection teams in regulatory agencies often have problems with knowing what’s happening during safety inspections on high-risk cases. Are the complex inspection procedures kept from A to Z? Is there something missing that may increase the risk of hazard? ‘Team leaders can hardly get their eyes on these data when the process is being performed with paper checklists and documents. That’s why they need a digital safety inspections tool. That way they can pull inspection data from different inspectors, inspectees, risk categories and so on and have a clear vision of what’s going on.

The most prominent benefits of adopting inspection management software are connected with the strategic plans of regulators to combat the challenges they face – reducing operational costs and improving efficiency and quality of inspections. But these priorities must also go hand to hand with improving the safety strategy. In the world of regulatory compliance integration is everything. So it’s safe to say that the fact there are already integrated inspection platforms on the market helps regulators improve their safety strategies in line with other cost-reduction priorities.

So how does a digital inspection platform works to enable regulators to track and improve safety?

Inspection team-leads have one centralised source of data

Are inspectors able to capture the risk factors that require preventative maintenance? This type of question can hardly be answered if a team leader has to check data every week, delivered in a paper folder. 

Being able to download reports and data from a cloud-based inspection platform makes the needed difference. That way regulatory executives and team leaders can have a standardised method of measuring the efficiency of the system and how it compares to improving safety.

Making inspection reports effective by removing the waiting

Inspection tracking with a paper-based system is complicated. By the time you start making sense of the data, the data becomes outdated. That’s why a digital inspection report solution is the key that regulators need to combat manual report processing. That’s the most effective to extract needed data into a dashboard and have an inspection report that makes sense without having to spend tons of time going through paper folders and pdf files that are all over your mailbox. 

inspection tracking software

Document Workflow

With a paper-based inspection management system, it’s hard to update every member of an inspection team with real-time data, reports and other documents. Having to print documents and then distribute their content manually to everyone’s desk is a complicated task. With a digital inspection tool, it’s not necessary, because everyone can see all of the relevant documents uploaded in the tasks he’s assigned with.

Inspectors can use tech as their assistance

The use of pen and paper is one of the great assistance the civilisation invented. But technology is even better. Inspectors can use their mobile devices while performing digital inspections to capture photos, videos and attach them to the inspection file in the cloud. With cloud inspection software, inspectors can upload additional files while being on-site. If they have to go back to the office and present the additional files later, the efficiency of inspections may suffer. Enabling inspectors to provide additional context while making inspections is a sure way to improve safety.

Related: How SaaS inspection platforms can help regulators build resiliency after the pandemic?

Make decisions faster

In 2021 regulators can’t reduce operational costs by using paper-based inspection systems. The use of an integrated inspection management platform is the way for inspection team leaders to make smarter decisions towards improving public safety and compliance. Nonetheless, it enables them to translate their decisions about improving safety better to relevant decision-makers and initiate the needed changes faster. 

Do you want to know what an integrated inspection platform looks like? Book a free product tour with Canalix.

 

The use of a proper inspection tracking software is crucial for the ability of regulators to solve problems on and off site. This ability can be negatively affected by incorrect data, missed actions during an inspection, etc. The use of a standalone inspection tracking tool along with other tools may not work well enough. Or the regulator may not be using an inspection tracking tool at all. Whatever the reason, there is a solution that solves the problems with tracking issues and risks in regulatory inspections.

Collaboration in inspection teams

Collaboration is the key to making inspections happen faster. The corrective nature of inspections requires special attention to the collaborative features an inspection software must provide to regulators. Our clients from the regulatory sector report that the use of collaboration via inspection management platform reduces the time needed to complete actions during inspections. This enables inspection teams to move on to the next tasks in their to-do list faster than before.


Resource optimization and business scheduling software

CASE STUDY: OPTIMISING THE RESOURCE ALLOCATION IN REGULATORY AGENCY
          • reducing the scheduling time with up to 75%
          • increasing efficiency of operations with 40%
          • fully eliminating errors in the resource allocation process.
Download the case study.


How inspection teams’ collaboration is enabled on inspection platforms?

The use of digital document management system plays a crucial role for collaboration. To deliver this kind of usability, Canalix enables inspection teams to connect and share documents in real-time so that other members of the inspection team can see relevant data when they need it. This document management function helps inspection teams not only in terms of collaboration but also for:

  • Communication

When an inspection system operates digitally, it’s easy to make updates on communication with inspection teams automatically in real-time. Our clients share that they appreciate highly the clear channel of communication that Canalix provided for them. 

  • Inspection tracking

With a digital inspection management system like Canalix is far easier to monitor and track the high-risk cases and their potential risks. First, because the digital format allows inspection teams to monitor inspections over time with just a few clicks. They don’t have to dig in a pile of paper. Monitoring and tracking risks with a historical perspective enables inspection teams with more information on how to handle potential risks and therefore improve safety.

inspection management analytics software

  • Automated inspection reports with easy sharing

It’s cool to have a machine that automatically generates inspection reports based on inspection data. But it’s even cooler to be able to share the important data with clients, inspectors, administrators or other authorised personnel. Depending on the information access of different groups, the reports can be easily modified to include only tailored information for their level of access.

Real-time data is at the heart of collaboration, but how does it improve inspections?

When our inspections are done faster, safety is ensured more efficiently. It’s all due to a variety of factors. But convenient inspection tracking and monitoring, digital collaboration and real-time data are among the most important ones. 

When these functionalities are accessible on an inspection platform in the cloud, on a variety of devices, inspection teams can reach their efficiency potential. Canalix is an inspection platform that delivers this model to regulatory inspection teams. Request a free product tour here.

Related: Hot to optimise inspection services?

The global pandemic brought a new normal and slowly started pushing regulators and their inspection services to a new digital reality. The long term effects of this crisis change are yet to be defined, but it made one thing sure – technology is the future of regulatory inspection services.

The pandemic boosted the digital changes in the public sector, but it also revealed that these changes started way before the pandemic swamped the world. So that makes two things that public sector IT leaders must acknowledge:

  • that the debate whether regulators need digital transformation is over;
  • public sector institutions must work together to accelerate and optimise the use of technology to bring public services closer to the public.

To optimise the use of technology, regulators must not only merge technology with inspection services but also ensure that it’s done in a manner that will make them resilient in times of changes and challenges. 

Based on the changes that were brought by the ongoing global pandemic, it’s evident that technology transformed many public services. The regulators had to transform their inspection models so that they can deal with the growing backlog of inspection requests in terms of limited capabilities to perform inspections due to social distance requirements, etc. 

How Canalix transforms the world of regulatory inspections?

The digital transformation conversation before the pandemic

For the public sector regulators, the conversation about digital transformation was on a relatively early stage before the pandemic. But the crisis changed that and now everything happens faster than before. Regulators had to change their pace and start transforming overnight. The fast change directed their focus to the use of cloud-based saas inspection software – a convenient type of solution for the urgent necessity of the new reality.

Those who successfully transformed their regulatory inspection services before the pandemic, moved their operation workloads in the cloud and scaled their inspection models for the digital world with workflows for remote inspections or self-submission portals for self-inspections. Since many regulators saw growth of inspection requests during lockdowns and after lockdowns, these kind of changes enabled them to continue their oversight function effectively.  They were able to score the complexity of each inspection request and assign self-inspections to low complexity requests and on-site visits by an inspector on high complexity cases. In other words they had the tool to react to the crisis and respond with adapted inspection service model.

Whether regulators were ready or not for this kind of change, it happened and it is here to stay. So what’s going to happen in the next couple of months in terms of digital transformation in regulatory agencies? The answer is digital optimisation. 

The digital optimisation conversation after the pandemic

Saying that the conversation about whether regulators need digital transformation or not is over doesn’t mean that the regulators achieved digital maturity and mastered the power of digitalisation to perfection. It means that it’s not a question anymore, it’s an integral part of regulatory inspections. In other words, digitalisation and inspection services are going to be intertwined from now on and regulators need to find the way to optimisation in technology usage and deployment.

The pandemic as a stress test for the digital adoption go inspection software

Even though billions were spent on digital transformation in the public sector before the pandemic, most of the initiatives in the regulatory sector were in constant progress aiming to change the data infrastructure, moving operations to the cloud and leveraging on AI for different use cases – automatically assessing the complexity and risk level of cases and assigning the most optimal inspection routes. However, the challenges that accompany the transformation of an old legacy system made these initiatives take significantly longer. Therefore the progress often was slow. 

The lack of urgency made institutions reactionary towards changes. Their digital transformation efforts were seen only as a reaction to the changing habits of their customers – the public. The pandemic situation brought urgency into the digital transformation strategy of many institutions including regulatory agencies. The regulators themselves recommended institutions to examine their disaster recovery plans and prioritise coordination with their technology and cloud providers. The pandemic brought regulators not only to the realisation that digital transformation is urgent, but it also provided a path from transformation to optimisation and digital acceleration of regulatory inspections.

Lessons for the inspection services after the big pandemic stress test

The pandemic has shown that regulators can grow their efficiency in the reality of the new normal. So what are the key considerations for IT leaders and CIOS from regulatory agencies? For regulators technology optimisation is linked to the efficiency of their oversight function. The way to acceleration and optimisation for them goes through inspection data analytics tools, AI systems and resource management tools that enable them to scale and continue to provide their critical oversight functions. The harmony between technology and inspection services is yet to be found, but the acceleration for that to happen is turned on. Canalix is an inspection software platform that is built to address the urgency of the new post-pandemic reality and the challenges it created for regulators. Contact us to help you with your digital acceleration strategy now.

In 2021 the use of paper-based processes is perceived as something old-fashioned. However, in conservative structures like government agencies, paper-based processes are still a thing. Countries with well-developed digital government strategies are good examples in terms of leaving the paper behind. Their experience is proof the digitalisation makes things work better than before – reduces the cost of processes, improves efficiency and shifts the focus towards transparency.

The regulatory sector is a good example when we talk about the transition from paper to digital-based processes because it involves different actors – behind the desk and on the field that work with big volumes of paper. By transitioning to inspection management software, a big difference can be seen in the operational costs before and after the transformation.

Reducing the operational costs of inspections is just a small part of the benefits brought by paperless inspection solutions. Here are more of them:

1. Cost of storage

The use of cloud-based inspection software is usually cheaper because storing and accessing files digitally is the opposite of the complex logistics of paper-based inspection systems. So going paperless is a key to new opportunities. Doing with the aid of a reliable inspection management platform is a guarantee for achieving a new level of efficiency.

2. Access inspection data & files anywhere, anytime

The cloud-based inspection software means that every bit of information about inspection procedures is at a click away. That’s something that can’t be said about the old-fashioned paper-based system. Digitalisation in the work of regulators is a big chance that once being embraced, makes the use of paper an unimaginable reality.

3. Team leaders can be sure they are on track with inspection software

One of the greatest things about cloud-based inspection platforms is that they work as inspection tracking software. Team leaders can use real-time data, visible at one place, to make sure that the inspections are being performed as per the predefined goals (inspections per day, hours of inspection conducting, etc.) Having visibility on the important metrics is the most effective way for goal-oriented inspection planning.

Of course, this benefit is achievable with paper as well. But it takes much more time and effort. Doing it digitally happens fast and with minimised chances of errors.

4. Customisation of inspection checklists based on complexity or other risk factors

When sites with a high-risk score and specific requirements have to be inspected, it’s good if we have an inspector with attention to detail. It requires effort and more time to check the small details surrounding complex inspections, therefore it’s more likely to generate errors in this type of inspection. One way to solve these problems is by using paperless inspection software for real-time check of whether the inspection checklist is filled as per the standards required for the type of inspected entity. Try solving this with paper – it will be much harder.

5. Public transparency

Completing inspections digitally allows inspectors to automatically generate reviews, publish them to the cloud and deliver it to the inspected entity. The use of inspection software allows everyone to transparently access the inspection outcome and undertake the required action if needed. Transparency not only facilitates the line of work of inspection for everyone involved in the process but also enables interested parties to take required actions as soon as possible and therefore improving their compliance for future checks.

What kind of paperless inspection software can solve these problems?

Canalix transforms old-legacy paper-based inspection programs into paperless inspection solutions. It allows regulators to start only with a separate module – like our resource optimisation module and then transition to the full inspection management solution if needed. With Canalix inspectors can perform inspections via tablet, laptop, desktop devices, etc. Its user-oriented nature allows us to configure it according to the specific requirements of the regulators for the sake of maximum efficiency. Get in touch if you’d like us to tell you how we do it in a 15-min free product tour.

The use of resource scheduling software helps regulatory agencies in the process of planning, managing and allocating resources in a way that follows the optimisation goals of the agency. An inspection team leader can do effective inspection tracking and aid his decision making to keep the agency’s operational costs below a certain level. The use of field resource scheduling tool for high-risk regulatory inspections is vital for the long term efficiency of the regulators.

Here are 6 reasons why:

1.Visible results, no matter what the workload is

The results of effective resource allocation are equally visible when we’re dealing with large volumes of work or a small volume of tasks. In both types of organisations – large and small, inspection team leaders are improving their planning efforts by making smarter decisions about resource assignments. No matter what is the size of the regulatory agency – the adoption of a field resource scheduling tool is always a good idea.

Related: How to find the best resource management software for inspections?

2.  Save operational costs

Field resource scheduling is important when it comes to allocating a limited number of resources to a growing backlog of inspections. The use of an inspection management platform with a risk scoring algorithm can help team leaders to allocate resources on the field only to high-risk inspections while assigning self-inspection to low-risk enquiries. Making this digitally ensures that team leaders will assign tasks to resources with a relevant skill set and everyone will be notified about it in real-time. Reducing the error rate in field inspection scheduling will result in reducing the operational field inspections costs.

Related: Achieving measurable ROI from resource management – everything you need to know.

3. Improve efficiency

If the same number of inspectors can complete inspections faster, with less driving time between jobs, less stress and less effort, this will eventually make inspectors more motivated and more productive. Team leaders always have visibility on workload and can additionally tackle balance to keep each member of the team productive without overloading his time.

4. Control the time better

How much is the driving time between jobs? What if it can be reduced via route optimisation? Then the resources can have the opportunity to spend less time driving and the prediction of time that’s needed for task completion be more accurate.

Related: The benefits of route optimisation in field inspections

5. Achieve workload balance

Even if we use the smartest field resource scheduling tool on earth, sometimes an inspection will run over schedule. Team leaders will have to quickly design a new work schedule with minimum disruption in the task orchestration.
The use of a proper resource & schedule management software can help regulators reassign overload tasks to inspectors with more capacity and spare those who are overloaded. Achieving this kind of balance is important for having a motivated and effective inspection team.

Related: How resource optimisation boosts task management?

6. Eliminate risks

Planning inspection schedules with priority over high-risk inspections will lead to less risk and improved safety standards. Assigning self-inspections to low-risk cases is going to take the unnecessary burden from the inspector’s shoulder and will help them focus only on field tasks with high-risk scores.

Related: How to implement resource scheduling tool in inspection workflow?

Do you want to have a free product tour with Canalix and see first-hand what our resource scheduling tool can help you achieve? Contact us now.

How Canalix transforms the world of regulatory inspections?

The smart use of resources is a crucial part of effective regulatory inspection management. If human resources such as inspectors are scarce, and the number of inspection requests progressively grows, the regulatory function of any agency would suffer.

How do we solve the human resource scarcity in regulatory inspections?

The most obvious answer would be to raise the number of available resources. However, that would also cost more. The use of public expenses requires regulators to spend them wisely. The efforts to improve efficiency should be directed not at acquiring new resources but rather on managing existing resources more optimally. In inspections, it requires good inspection planning and scheduling, because mismanagement of resources can easily lead to waste and less efficiency. 

Related: Resource optimisation and regulators – the good practices from the private sector

Good news for regulators looking forward to resource optimisation

Regulators that want to optimise their resource management can choose among different resource optimisation software tools. The variety of solutions may be overwhelming, so the process of research is a bit of a challenge. If you type “What’s the ideal resource management tool for regulatory inspections” on google, you’ll hardly find a good answer. 

Related: Implementing resource scheduling software in the inspection workflow

Let’s try to answer these questions ourselves in this improvised guide. What can we consider as a good option for resource optimisation software? Which are the resource management features that an inspection planning software should offer? But before starting with these questions, let’s start with the WHY.

Why do regulators need resource management tools?

With resource management software regulators can reach a higher level of efficiency by utilising the existing resources better. A good resource management tool enables team leaders in regulatory agencies to keep track of who’s doing what and therefore make better decisions about resource allocation.

A resource management software like Canalix’s Jobtimizer is helping regulators to schedule and assign inspections to available resources – inspectors. As part of the platform CANALIX, Jotbtimizer can take resource scheduling to the next level by using an automated inspection risk scoring system and assign high-risk cases with priority over low-risk cases. This helps in deploying the workforce at the right time to the right place – whether it will be an on-site inspection, virtual remote inspection or self-inspection.

Related: The intersection point between remote inspections and resource allocation optimisation.

The use of an inspection management platform that combines resource scheduling, case management, project management, etc. is important for regulators because using a separate tool for each of these objectives is too time-consuming and can harm the productivity of inspection teams.

So in a nutshell, regulators need resource management tools to ensure optimal resource utilisation, transparency, control and foreseeing problems.

How to identify a regulator-friendly resource management software?

To begin with, resource scheduling is not just assignment operations. It’s more than that. How can you identify a resource optimisation solution that works well for the regulatory inspection objectives? Here’s a checklist with the most important resource scheduling features:

  • Full visibility on inspections – performance, tracking and analytics. Having full visibility on inspection teams helps leaders to pipeline their pending inspections and help inspectors to complete crucial tasks in time. Also, having good visibility on inspection performance via dashboard helps to reduce errors and always allocate the right resource to the right task.

inspection management analytics software

  • Paperless planning. Managing a physical calendar and filling it with the schedules of inspectors is an unnecessarily complicated task. The digital era changed this for good. But is it enough? No, it isn’t. Resource management tools like Jobtimizer are going the extra mile and transfer all of the scheduling and paper-based operations in the cloud. It means that inspectors always have access and back up to their schedules, and also – they get updates real-time.

inspection case management

  • High configuration – one of the definitions that describe Jobtimizer best is its’ high configuration. What does a high configuration resource management software mean? It means that regulators can speed up their inspection processes by easily integrating the software with other platforms so that efficiency can remain high.
How Canalix transforms the world of regulatory inspections?

Resource planning on SaaS inspection platform

When speaking of resource management, there are two types of software solutions – SaaS and installed on-premise software. The cloud-based SaaS inspection software can be used on any device, no matter where. While the on-premise installed software has limitations in that regard. 

Related: How resource optimisation improves task management in regulatory inspection

Since regulatory inspections require lots of fieldwork and mobility, SaaS resource management software is the more recommended option. It delivers the required freedom and flexibility to ensure convenience for inspectors and inspection teams.

How to find a resource planning tool? Where do we search? How do we compare prices?

Almost every research starts by typing a question in the google search bar. Many software marketplaces provide brief descriptions of different products. Comparing between features and reviews is easy, but also -trying the free trial / live-demo version is important before jumping to any conclusion based on automated comparison via a marketplace.

Related: Is inspection optimisation a risky digital transformation project?

Conclusion

It doesn’t matter if a regulator performs 5 000 or 50 000 thousands inspection a year. In both cases, resources must be managed intelligently. By following this guide, regulatory agencies can easily find a decent inspection management system for their resource optimisation objectives and deploy it successfully for better inspection management.

If you want Canalix to do the first steps for you, contact us now.