Team-leads of inspection teams in regulatory agencies often have problems with knowing what’s happening during safety inspections on high-risk cases. Are the complex inspection procedures kept from A to Z? Is there something missing that may increase the risk of hazard? ‘Team leaders can hardly get their eyes on these data when the process is being performed with paper checklists and documents. That’s why they need a digital safety inspections tool. That way they can pull inspection data from different inspectors, inspectees, risk categories and so on and have a clear vision of what’s going on.

The most prominent benefits of adopting inspection management software are connected with the strategic plans of regulators to combat the challenges they face – reducing operational costs and improving efficiency and quality of inspections. But these priorities must also go hand to hand with improving the safety strategy. In the world of regulatory compliance integration is everything. So it’s safe to say that the fact there are already integrated inspection platforms on the market helps regulators improve their safety strategies in line with other cost-reduction priorities.

So how does a digital inspection platform works to enable regulators to track and improve safety?

Inspection team-leads have one centralised source of data

Are inspectors able to capture the risk factors that require preventative maintenance? This type of question can hardly be answered if a team leader has to check data every week, delivered in a paper folder. 

Being able to download reports and data from a cloud-based inspection platform makes the needed difference. That way regulatory executives and team leaders can have a standardised method of measuring the efficiency of the system and how it compares to improving safety.

Making inspection reports effective by removing the waiting

Inspection tracking with a paper-based system is complicated. By the time you start making sense of the data, the data becomes outdated. That’s why a digital inspection report solution is the key that regulators need to combat manual report processing. That’s the most effective to extract needed data into a dashboard and have an inspection report that makes sense without having to spend tons of time going through paper folders and pdf files that are all over your mailbox. 

inspection tracking software

Document Workflow

With a paper-based inspection management system, it’s hard to update every member of an inspection team with real-time data, reports and other documents. Having to print documents and then distribute their content manually to everyone’s desk is a complicated task. With a digital inspection tool, it’s not necessary, because everyone can see all of the relevant documents uploaded in the tasks he’s assigned with.

Inspectors can use tech as their assistance

The use of pen and paper is one of the great assistance the civilisation invented. But technology is even better. Inspectors can use their mobile devices while performing digital inspections to capture photos, videos and attach them to the inspection file in the cloud. With cloud inspection software, inspectors can upload additional files while being on-site. If they have to go back to the office and present the additional files later, the efficiency of inspections may suffer. Enabling inspectors to provide additional context while making inspections is a sure way to improve safety.

Related: How SaaS inspection platforms can help regulators build resiliency after the pandemic?

Make decisions faster

In 2021 regulators can’t reduce operational costs by using paper-based inspection systems. The use of an integrated inspection management platform is the way for inspection team leaders to make smarter decisions towards improving public safety and compliance. Nonetheless, it enables them to translate their decisions about improving safety better to relevant decision-makers and initiate the needed changes faster. 

Do you want to know what an integrated inspection platform looks like? Book a free product tour with Canalix.

 

The use of a proper inspection tracking software is crucial for the ability of regulators to solve problems on and off site. This ability can be negatively affected by incorrect data, missed actions during an inspection, etc. The use of a standalone inspection tracking tool along with other tools may not work well enough. Or the regulator may not be using an inspection tracking tool at all. Whatever the reason, there is a solution that solves the problems with tracking issues and risks in regulatory inspections.

Collaboration in inspection teams

Collaboration is the key to making inspections happen faster. The corrective nature of inspections requires special attention to the collaborative features an inspection software must provide to regulators. Our clients from the regulatory sector report that the use of collaboration via inspection management platform reduces the time needed to complete actions during inspections. This enables inspection teams to move on to the next tasks in their to-do list faster than before.


Resource optimization and business scheduling software

CASE STUDY: OPTIMISING THE RESOURCE ALLOCATION IN REGULATORY AGENCY
          • reducing the scheduling time with up to 75%
          • increasing efficiency of operations with 40%
          • fully eliminating errors in the resource allocation process.
Download the case study.


How inspection teams’ collaboration is enabled on inspection platforms?

The use of digital document management system plays a crucial role for collaboration. To deliver this kind of usability, Canalix enables inspection teams to connect and share documents in real-time so that other members of the inspection team can see relevant data when they need it. This document management function helps inspection teams not only in terms of collaboration but also for:

  • Communication

When an inspection system operates digitally, it’s easy to make updates on communication with inspection teams automatically in real-time. Our clients share that they appreciate highly the clear channel of communication that Canalix provided for them. 

  • Inspection tracking

With a digital inspection management system like Canalix is far easier to monitor and track the high-risk cases and their potential risks. First, because the digital format allows inspection teams to monitor inspections over time with just a few clicks. They don’t have to dig in a pile of paper. Monitoring and tracking risks with a historical perspective enables inspection teams with more information on how to handle potential risks and therefore improve safety.

inspection management analytics software

  • Automated inspection reports with easy sharing

It’s cool to have a machine that automatically generates inspection reports based on inspection data. But it’s even cooler to be able to share the important data with clients, inspectors, administrators or other authorised personnel. Depending on the information access of different groups, the reports can be easily modified to include only tailored information for their level of access.

Real-time data is at the heart of collaboration, but how does it improve inspections?

When our inspections are done faster, safety is ensured more efficiently. It’s all due to a variety of factors. But convenient inspection tracking and monitoring, digital collaboration and real-time data are among the most important ones. 

When these functionalities are accessible on an inspection platform in the cloud, on a variety of devices, inspection teams can reach their efficiency potential. Canalix is an inspection platform that delivers this model to regulatory inspection teams. Request a free product tour here.

Related: Hot to optimise inspection services?

In 2021 the use of paper-based processes is perceived as something old-fashioned. However, in conservative structures like government agencies, paper-based processes are still a thing. Countries with well-developed digital government strategies are good examples in terms of leaving the paper behind. Their experience is proof the digitalisation makes things work better than before – reduces the cost of processes, improves efficiency and shifts the focus towards transparency.

The regulatory sector is a good example when we talk about the transition from paper to digital-based processes because it involves different actors – behind the desk and on the field that work with big volumes of paper. By transitioning to inspection management software, a big difference can be seen in the operational costs before and after the transformation.

Reducing the operational costs of inspections is just a small part of the benefits brought by paperless inspection solutions. Here are more of them:

1. Cost of storage

The use of cloud-based inspection software is usually cheaper because storing and accessing files digitally is the opposite of the complex logistics of paper-based inspection systems. So going paperless is a key to new opportunities. Doing with the aid of a reliable inspection management platform is a guarantee for achieving a new level of efficiency.

2. Access inspection data & files anywhere, anytime

The cloud-based inspection software means that every bit of information about inspection procedures is at a click away. That’s something that can’t be said about the old-fashioned paper-based system. Digitalisation in the work of regulators is a big chance that once being embraced, makes the use of paper an unimaginable reality.

3. Team leaders can be sure they are on track with inspection software

One of the greatest things about cloud-based inspection platforms is that they work as inspection tracking software. Team leaders can use real-time data, visible at one place, to make sure that the inspections are being performed as per the predefined goals (inspections per day, hours of inspection conducting, etc.) Having visibility on the important metrics is the most effective way for goal-oriented inspection planning.

Of course, this benefit is achievable with paper as well. But it takes much more time and effort. Doing it digitally happens fast and with minimised chances of errors.

4. Customisation of inspection checklists based on complexity or other risk factors

When sites with a high-risk score and specific requirements have to be inspected, it’s good if we have an inspector with attention to detail. It requires effort and more time to check the small details surrounding complex inspections, therefore it’s more likely to generate errors in this type of inspection. One way to solve these problems is by using paperless inspection software for real-time check of whether the inspection checklist is filled as per the standards required for the type of inspected entity. Try solving this with paper – it will be much harder.

5. Public transparency

Completing inspections digitally allows inspectors to automatically generate reviews, publish them to the cloud and deliver it to the inspected entity. The use of inspection software allows everyone to transparently access the inspection outcome and undertake the required action if needed. Transparency not only facilitates the line of work of inspection for everyone involved in the process but also enables interested parties to take required actions as soon as possible and therefore improving their compliance for future checks.

What kind of paperless inspection software can solve these problems?

Canalix transforms old-legacy paper-based inspection programs into paperless inspection solutions. It allows regulators to start only with a separate module – like our resource optimisation module and then transition to the full inspection management solution if needed. With Canalix inspectors can perform inspections via tablet, laptop, desktop devices, etc. Its user-oriented nature allows us to configure it according to the specific requirements of the regulators for the sake of maximum efficiency. Get in touch if you’d like us to tell you how we do it in a 15-min free product tour.

The smart use of resources is a crucial part of effective regulatory inspection management. If human resources such as inspectors are scarce, and the number of inspection requests progressively grows, the regulatory function of any agency would suffer.

How do we solve the human resource scarcity in regulatory inspections?

The most obvious answer would be to raise the number of available resources. However, that would also cost more. The use of public expenses requires regulators to spend them wisely. The efforts to improve efficiency should be directed not at acquiring new resources but rather on managing existing resources more optimally. In inspections, it requires good inspection planning and scheduling, because mismanagement of resources can easily lead to waste and less efficiency. 

Related: Resource optimisation and regulators – the good practices from the private sector

Good news for regulators looking forward to resource optimisation

Regulators that want to optimise their resource management can choose among different resource optimisation software tools. The variety of solutions may be overwhelming, so the process of research is a bit of a challenge. If you type “What’s the ideal resource management tool for regulatory inspections” on google, you’ll hardly find a good answer. 

Related: Implementing resource scheduling software in the inspection workflow

Let’s try to answer these questions ourselves in this improvised guide. What can we consider as a good option for resource optimisation software? Which are the resource management features that an inspection planning software should offer? But before starting with these questions, let’s start with the WHY.

Why do regulators need resource management tools?

With resource management software regulators can reach a higher level of efficiency by utilising the existing resources better. A good resource management tool enables team leaders in regulatory agencies to keep track of who’s doing what and therefore make better decisions about resource allocation.

A resource management software like Canalix’s Jobtimizer is helping regulators to schedule and assign inspections to available resources – inspectors. As part of the platform CANALIX, Jotbtimizer can take resource scheduling to the next level by using an automated inspection risk scoring system and assign high-risk cases with priority over low-risk cases. This helps in deploying the workforce at the right time to the right place – whether it will be an on-site inspection, virtual remote inspection or self-inspection.

Related: The intersection point between remote inspections and resource allocation optimisation.

The use of an inspection management platform that combines resource scheduling, case management, project management, etc. is important for regulators because using a separate tool for each of these objectives is too time-consuming and can harm the productivity of inspection teams.

So in a nutshell, regulators need resource management tools to ensure optimal resource utilisation, transparency, control and foreseeing problems.

How to identify a regulator-friendly resource management software?

To begin with, resource scheduling is not just assignment operations. It’s more than that. How can you identify a resource optimisation solution that works well for the regulatory inspection objectives? Here’s a checklist with the most important resource scheduling features:

  • Full visibility on inspections – performance, tracking and analytics. Having full visibility on inspection teams helps leaders to pipeline their pending inspections and help inspectors to complete crucial tasks in time. Also, having good visibility on inspection performance via dashboard helps to reduce errors and always allocate the right resource to the right task.

inspection management analytics software

  • Paperless planning. Managing a physical calendar and filling it with the schedules of inspectors is an unnecessarily complicated task. The digital era changed this for good. But is it enough? No, it isn’t. Resource management tools like Jobtimizer are going the extra mile and transfer all of the scheduling and paper-based operations in the cloud. It means that inspectors always have access and back up to their schedules, and also – they get updates real-time.

inspection case management

  • High configuration – one of the definitions that describe Jobtimizer best is its’ high configuration. What does a high configuration resource management software mean? It means that regulators can speed up their inspection processes by easily integrating the software with other platforms so that efficiency can remain high.

Resource planning on SaaS inspection platform

When speaking of resource management, there are two types of software solutions – SaaS and installed on-premise software. The cloud-based SaaS inspection software can be used on any device, no matter where. While the on-premise installed software has limitations in that regard. 

Related: How resource optimisation improves task management in regulatory inspection

Since regulatory inspections require lots of fieldwork and mobility, SaaS resource management software is the more recommended option. It delivers the required freedom and flexibility to ensure convenience for inspectors and inspection teams.

How to find a resource planning tool? Where do we search? How do we compare prices?

Almost every research starts by typing a question in the google search bar. Many software marketplaces provide brief descriptions of different products. Comparing between features and reviews is easy, but also -trying the free trial / live-demo version is important before jumping to any conclusion based on automated comparison via a marketplace.

Related: Is inspection optimisation a risky digital transformation project?

Conclusion

It doesn’t matter if a regulator performs 5 000 or 50 000 thousands inspection a year. In both cases, resources must be managed intelligently. By following this guide, regulatory agencies can easily find a decent inspection management system for their resource optimisation objectives and deploy it successfully for better inspection management.

If you want Canalix to do the first steps for you, contact us now.

The smart use of resources is crucial for the economic growth of one of the most successful products in the United States. Uber, Airbnb, etc. are just some of the examples of  innovative products that employ technology to optimise the allocation of existing resources under a set of constraints. The entrepreneurial spirit of that kind spreads to the public sector as well, even though there it has its own challenges.

The so-called optimising economy impacts the public sector in a unique way. Government structures are trying to keep up with the trends, but at the same time, they are extra careful not to disrupt the existing procedures that are designed to maintain public safety. If we look at the government regulatory sector, we’d see a lot of opportunities for optimisation that match the trends in the economy via better resource allocation and asset optimisation.

Related: Remote inspections as the key to reopening the EU economy

What’s the common between optimising economy sectors?

Looking at the private sector and optimising economy products such as Airbnb, Uber, Lyft, etc., we can identify three pillars of optimisation: 

  • Customisation
  • Automated data analysis
  • Distributed resources.

These three pillars are transferable to the public sector’s optimisation effort as well. But for their potential to be fully realised, some challenges must be overcome.

Challenges for the regulators

The optimising economy, in a nutshell, can be explained in terms of contextualising – to turn an existing process into a better version of itself – to utilise resources smartly and realise the hidden potential of resources that haven’t been used before. However, governments are not good at contextualising, they are good at standardisation (to make rules that are equal for everyone). However, standartisation and generalisation are keeping government at bay to resist customisation – one of the three pillars of the optimising economy. Therefore the gap between the technological advancements in the private sector and the public sector grows. 

Optimising the government and the regulators – the example of the USA

The growing gap between customisation in the private sector and the standardisation in the public sector is one of the big challenges for governance in the US economy. It’s interesting to see how a country with well developed economy that relies on technologies such as cloud, AI, machine learning and data analytics is adopting the same technologies to optimise its regulatory resources better.

The US government’s challenges towards resource allocation optimisation

Since the use of computer systems is present in all government structures, one must think that it would be easy to optimise the regulatory inspection process. However, to achieve that, one must find a way to combine databases across the federal government and use AI to turn regulatory inspections into a more efficient process. Looking at this challenge Adam Finkel and Richard Berk at the Penn Program on Regulation have shown that the federal Occupational Safety and Health Administration could improve its targeting of inspection resources dramatically by combining and applying AI, machine learning and data-driven automation to disparate governmental and private-sector databases. This analysis serves as an example of where the road to optimising the regulatory sector could start from and how challenges can be confronted. Some US regulators like the Environmental Protection Agency are considering how remote sensing can be used for improving regulatory monitoring. This on the other hand is an example for creativity as a mean to optimise the government sector.

Related: What resource optimisation means for regulators after the pandemic is over?

Conclusion

The major limitations for more optimal government are the resource constraints. Confronting resource constraints is a key factor for optimising public services. Creativity also has a big part in the equation for a more optimised government. Canalix as an inspection optimisation system helps regulators overcome the challenges that stand in their way to growth and efficiency – not only in terms of digital infrastructure but also in the creative part. For example, regulators that use Canalix for inspection planning and resource allocation improved their smart work by introducing remote inspections and self-inspections in the optimisation equation.

Watch how they did it in our video:

The past 15 months were full of transformation milestones for regulators and inspection teams in big organisations. However, the next 5, 10 and 15 months are not going to be any less different in terms of reaching new milestones, because the economic sectors stood still and now started reopening again. 

What does returning to normal means for regulators and inspection teams?

As we already touched on a previous topic, adopting a new inspection model was and still is crucial for the reopening of the economic sectors that were closed during the peak covid-19 waves. Increasing the capacity of resources by hiring more inspectors, more gadgets and more stuff may sound like a natural effect of the increased inspection workload. But resource optimisation of the existing finite resources is the smartest decision.

The big question is how regulators can deliver an increased level of customer support in an environment of a growing inspection workload, finite resources and inspection teams that are adapting to new operational models?

When speaking of digital transformation, we should always keep in mind that public sector regulators are rarely the first movers in adopting new and innovative inspection models compared to other sectors like insurance risk inspection & claims, financial inspections, etc. So when we consult our clients from the regulatory sector, very often we have to explain to them why resource optimisation is not a high-risk digital transformation project by giving them practical directions that can lead them to successful adoption of resource optimisation.

Here are some of them:

Regulators in different states are at a different level of digital maturity. For some of them, resource scheduling and optimisation is the first move towards digital transformation, for others, it is thе next step after digitising their case management system. Regulatory agencies must plan not only their first digital transformation step but also their next steps in that regard. If they digitise the regulatory case management process in 2021, they must have a plan for digitising the resource scheduling and inspection planning in 2022 and 2023. Expanding the digital transformation scope must be done with the right partners who have industry expertise and can help regulators move their process gradually on one platform. Whenever they decide to adopt an inspection allocation optimisation system into their operations, they will have a readiness that will lower the risk of failure.

  • Change the service mode into a more user-oriented experience.

With or without pandemic, the public sector services faced a trend toward improving the customer experience for citizens and businesses. However, the post-pandemic expectations for a more digital and value-driven user experience have raised. In the regulatory inspections aspect, it means that users are more accustomed to receiving real-time insights into inspection resolution timelines. If regulatory agencies are going to keep improving the user service, they will have to start planning the introduction of more visibility for the inspected entities. This is extremely valid for organisations that embrace the self-service and remote inspection models. Optimising resource scheduling is one side of the coin towards regulatory process optimisation. The other side is having a well-informed end user with whom to realise the digital moment that the inspection management platform is creating.

  • On-site inspections must be dynamic.

Even though complex and high-risk inspections must be conducted on-site, it doesn’t mean that their process should not include self-service points as an alternative to unexpected issues like blocked access to an inspection point, etc. Having an alternative solution for unexpected disruptions during on-site inspections to avoid shutting down the whole inspection is what makes sense to reach inspection resolution on time, as planned resource-wise.

Regulatory inspections are more prone to change now than in the past few years. Acceleration in the digital transformation strategy is advancing throughout the regulatory sector. This means that inspection teams must be encouraged to deliver value while also learning to work in a new operational model. Following these three directions is a sure way to bring the digital transformation efforts to their expected realisation with low risk of failure.

Canalix is an inspection management platform that helps regulators to transform their inspection process effectively. Contact us now to help you transform yours.

What does risk based inspections means? It’s a regulatory enforcement activity that is performed with focus on importance and urgency of intervention against a set of risk criteria. In other words risk-based inspection management is prioritizing cases that are imposing high risk on safety. The priority is being defined on risk factors.  Depending on the specific area where the inspection is being performed, the risk factors are varying.

What’s challenging is finding the right approach to consider different risk factors  and form a risk-focused inspection program. With a lot of regulatory agencies  on the road to adopt cloud based digital infrastructures, the need for establishing effective inspection model becomes more pressing. Reaping the benefits of digital transformation in regulatory inspections is possible when the inspection program is set up according to the best practices. So what is the right approach to build a risk-based inspection program?

Related: How to formulate cloud adoption strategy in regulatory agency?

  1. Define inspection entities based on risk criteria

Each economic sector has its specifics. Obviously a broad distinction must be made between different regulatory areas and the nature of their inspection process. After the broad distinction comes more specific one. What is the minimum inspection frequency for large food facilities in populated areas? What is the minimum inspection frequency for work safety inspections in big construction sites? Each economic sector must be defined by its specific risk factors. Once the broad distinction is made, minimum frequency of inspections is defined, then it’s risk prioritisation time based mostly on historical inspection data. The priority of inspection activities depends on local risk-factors. This approach is considered in countries as France, Finland, Japan and United States.

  1. Prioritisation with scoring system

What is a scoring system?  This is more advanced approach to prioritisation of risk based inspections. The scoring system is based on pre-defined point scale. The complexity or urgency of each inspection case is being determined by a score that takes into account multiple risks. However, some risks have more weight than others. The scoring system reflects that and helps regulators increase the efficiency of inspections. Some of the countries that are using scoring system in their inspection management programs are the UK and Netherlands.

Methodology for adopting risk-based inspection programs

If we were living in 1999, perhaps the best methodology would be to build an excel table and ask inspector to do the risk scoring manually. But we’re living in 2020 and technology is far more advanced now. Long story short, the best methodology for adopting risk based inspection program is by moving inspections onto cloud-based infrastructure and perform them digitally. With digital gathering of inspection data the inspection program can be easily transformed into risk-based one according to the best international practices benchmarked by countries like the UK and Netherlands.

Transforming inspection management is a complex subject. Trying to sum it up would always end up into over simplification of some sort. Book a free consultation with our team and we will explain to you in details how to transform regulatory inspections according to the best international practices.

There are all sorts of inspection software solutions out there. Some are designed for the needs of food safety inspections, other for construction safety inspections, etc. A common work process between all sorts of inspection models is the checklist data gathering. When we say inspector, we always imagine someone with a list of paper and pen in his hand, or with a tablet and stylus. This is the moment when the inspector is gathering data and uses checklists to do that effectively.

What’s the role of checklist in inspections?

The checklists is just an ordinary list of tasks that may be specific for each field of inspections. They are a tool that prevents inspectors from missing an important task during inspection. That’s why the optimal use of checklist is a constant work in progress that needs to be updated every now and then.

One of the most advertised benefits of using inspection software is the improved productivity that saves the time of inspectors. The time saving benefit that’s owed to digital checklists is mostly a result of streamlining the data gathering during inspections and automating the preparation of reports. Doing inspections in the cloud doesn’t fit with using pen and paper checklist. That’s why good inspection software needs a well thought checklist functionality.  So what should we require from inspection checklist perspective when we research different software solutions for inspections?

Related: What’s the benefit of route optimisation in inspections?

What are the benefits of inspection checklists?

  • Checklists improve safety

The use of relevant and detailed checklists in the inspection management is crucial to ensuring safety. That’s why checklists must be easy to create, edit and save for future use. In other words configurability is what should be expected from a decent inspection software. It means that inspectors have to be able to create and work with different checklists – one that serves the daily inspections, other that serves more critical inspections and so on. When the checklists are pre-defined, inspectors can easily load the checklist template they need on their device and conduct their inspections without missing something important that may lead to big mistake.

  • Improved communication between departments in regulatory agencies and enterprises

Inspection data is a constant subject to analysis. The old-fashioned way of going through data is to dig yourself into a bunch of paper and move folders with documents across halls and floors. However, if a cloud based inspection management system is ensuring the digital processing of data gathering, then the analysis of inspection data would be far more easy to be done or sent for review by inspection directors, analysts or some other government agency.

  • The completed checklist are automatically uploaded and stored to the cloud

This gives flexibility to everyone in the inspection management process and things happen faster. Inspectors can also attach documents such as photos or pdf files to the inspection data. This way everything will be in one folder and stored digitally. A digital inspection management solution with good document management system solves a lot of problems for the inspectors who are still using the pen and paper method for conducting inspections. This problem solving feature can be tested at very early stage through proof of concept.

Related: Why and how should we test a proof of concept of inspection management software?

  • Inspection checklists can be reused and their data saved

No need to make new checklist every time before inspection. Inspectors can just reuse the last used inspection checklist. The data from digital inspection checklists can be combined with other data and used for the purposes of visualizing trends or just informing the higher management about the big picture.

  • No paper means more security and more access.

To top all of the benefits, comes the green promise for using less papers and utilising resources with more care to the nature. This is one of the values that stays behind our inspection management solution – Canalix.

Checklists remind us of the minimum necessary steps and make them explicit. They not only offer the possibility of verification but also instill a kind of discipline of higher performance.

The Checklist Manifesto, Atul Gawande

Automation is the main tool that we use to increase efficiency. Automating inspection checklists is an example of how everyone in the inspection management process can save valuable time that was previously spend on searching for information, making reports, planning and scheduling of inspections. Now all these time-consuming tasks can be reduced to just few clicks with the mouse. But in order to work, checklists must be well thought in the stage of research and buying inspection software.

Do you want to learn more about the benefits of using configurable checklists in digital inspections? Contact us here.

One of the strictest regulation policies in the EU is in the field of food safety. Food safety concerns directly the health of people and their quality of life. That’s why there is strong sensibility to keeping compliance with regulation from the side of the food industry and enforcing regulations from the side of regulatory agencies.

The growing food safety culture leads to the adoption of new technological solutions that can help regulators transform their food inspection model. However, some countries are struggling with the digital transformation of the food safety inspections more than others. In a culture with growing food safety awareness and improved regulatory practices, transforming the inspection management model can make foods even safer.  That’s why the adoption of IT infrastructures in the food safety inspection model is a step that regulators must be taking on (if they haven’t yet).

What can inspection management software do for food safety inspections?

Ditch the paper, embrace the digital

Imagine the paperwork that food safety inspectors and other administrative entities must do to ensure the flow of inspection management. Inspections checklists, copies of documents such as permits, orders, maps, photos of inspection site, etc. It’s a big load of paperwork. Now if we imagine that the paper is being replaced by software that allows everyone to his job digitally, it won’t be hard to see the benefits in terms of productivity.

Related: Have a look at the food safety inspections offering of the inspection management platform of Canalix.

But the question is how a digital document management system can make foods safer? The answer is in the data. It’s very challenging to organize and present data that is based on paper documents spread all over the cabinets of a food inspection agency. If this data is collected and organized via sophisticated inspection management software, then it can be visualized, analyzed and used for identifying trends and building a better visibility on food inspections. In other words data can be used for making smarter and faster decision making that directly affects the optimisation of inspections.

The bonus thing: the use of inspection software with integrated document management system can improve the inspection management process not only in food regulatory agencies, but also in the food industry itself (by serving as a digital infrastructure for internal inspections and audits).

Inspectors inspect more while working less

If the digital document management safes time for inspectors, how can we enable them to use this time to cover more inspection sites and cases? Digital transformation allows regulatory agencies to leverage on technologies such as AI to optimise inspection scheduling and inspection routes so that inspectors can be send on the most optimal inspection routes without causing a conflict in their schedules. The application of such AI-driven inspection management can ultimately lead to long-term cost savings for the regulators because of the optimized resource utilization.

Related: How to reduce the cost of inspections with routing optimisation?

Reduce human errors with the help of data and AI

An employee of the Food Safety Agency may assign wrongfully skilled inspectors to an inspection case. As a result there will be a lot of time and costs wasted for nothing. Automating food safety inspections with the use of data and AI can dramatically reduce the making of such mistakes. The effect of such optimisation can be seen from miles. The question is why it takes so long for the public sector to turn to new technologies that can ensure the safety of our communities?

Related: How AI can transform inspections?

How a food regulator embraces digital transformation?

It all starts with strategy. Your organization has a digital transformation strategy? Good. Then it will be easy for the CIO to prioritize the adoption of inspection software for food safety. Even if your organization doesn’t have a strategy, now is the time to make one.

Contact Canalix here, if you need food safety inspection software and a digital transformation strategy.

Related: Understanding a digital transformation strategy

This will change everything” was quite a popular phrase at the beginning of the COVID-19 pandemic. In the world of business this phrase was mostly connected with changes in terms of digital transformation. But digital transformation has been an ongoing trend for the last 15 years. So what’s the different in digital transformation in the post covid-19 era? The answer is simple: what’s different is the speed of adoption of digital infrastructures. The urgency for action is dictated by the uncertainty in the global situation.

The new world context is affecting the pace of cloud adoption in regulatory inspections as well. A field such as regulatory enforcement that’s focused at ensuring the safety of our communities is a serious matter and the urgency for digital acceleration is very sensible there. It means that decisions must be made on a faster pace to ensure the functioning of law enforcing government agencies in the new reality of mass lockdown with growing infection rates.

If we have to summarize the focus that government agencies must keep in the current COVID-19 recovery era, it will come down to:

  • Government agency need to make faster decisions
  • They should focus on automating inspections and leverage on AI in inspections
  • They should focus on real-time risk assessment
  • They should focus on driving agility in inspections
  • They need to stick to cloud-first approach

And all of these must be done on a much faster pace than before the COVID-19 era. So let’s get to the biggest question in this article:

How does digital acceleration in inspection management looks like?

Like every big question, there are a lot of “depends” in the answer of this one. The digital acceleration in inspections depends mostly on the digital adoption strategy of the organisation. In the public sector this means that the CIO must speed up the decision making in the roadmap of the digital adoption strategy. If there’s no digital adoption strategy in motion, then now is the time to make on.

Related: All you need to know about making a cloud adoption strategy

What are the possible ways do accelerate digital transformation in inspections?

  1. Don’t transform outdated legacy systems, move to an entirely new cloud service designed for inspection management. This can be the faster and smarter approach for transforming inspections. But a careful research is needed.Read our guide: How to find inspection management software online?
  2. If on a central level the government has successful history of cloud implementation, then the good example must be followed. Following an already known path can accelerate digital transformation in inspection. For example if a social care institution has a successful history of implementing cloud based case management solution, then the smart move for this institution will be to follow the same path when implementing an inspection management software.
  3. Reorganize spend and move funds from less valuable initiatives to more urgent ones like cloud adoption.

Related: How to approach cost-efficient cloud adoption?

What to expect from accelerated digital transformation in regulatory inspections?

Doing something on a faster pace in the public sector is definitely not normal. But the new reality must be accepted. This means that there are certain red flags that must be kept in mind when we approach accelerated digital transformation in the public sector:

  1. A balance between efficiency and resilience must be kept.
  2. Inspectors, administrators and functional leaders must be equipped with the required skills.
  3. Configurability that can adequately answer the needs to different use segments in inspections (an inspection software must offer configurability for different type of inspections – food safety inspections, construction building inspections, social care facility inspections, playground inspections, etc.

Related: How governments should prepare for the post-pandemic scenarios?

This all is a part of the strategic planning. Strategic planning includes the conversation for the future and the priorities that must be followed if the most likely future scenario is changed (a thing that already happened on a massive scale with COVID-19). A change of the possible scenario such as the global pandemic might require from CIO’s to change the pacing of the digital adoption strategy for inspections. Disruption is not a bad thing if we are able to predict the outcomes.

Do you need help with the strategic planning for the digital transformation of inspections in your organisation?

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