Canalix Now Part of the G-Cloud 15 Framework
We are proud to announce that Canalix is now part of the UK Crown Commercial Service (CCS)’s G-Cloud 15 framework. This inclusion allows us to help public sector organisations transition to advanced cloud software solutions, reinforcing our commitment to innovation and excellence in case management.
Our service listings
Advanced Case Management
An advanced ‘5th generation’ low-code platform for case management. It’s designed to deliver transformative efficiency improvements. This is achieved through innovative data usage, rule-driven process automation, effective UX, and AI integration, ensuring optimal utilisation of case worker resources.
Advanced Fraud Investigation & Prevention
AFIP facilitates the aggregation of various content types and activities pertaining to fraud investigations across multiple previously siloed departments and external stakeholders. It strengthens investigation processes, acting as a compliance system of record for risk assessment and supporting execution plans to achieve successful outcomes such as sanctions and prosecutions.
Advanced Grant Management
The AGM system empowers organisations to efficiently oversee grants and applications, from disbursements to availability announcement, assessment, award, activation, and monitoring throughout the grant lifecycle. Setting up and managing applications and projects is straightforward, with secure sign-on via a Stakeholder Portal accessible wherever users have internet access.
Regulatory Case Management
GoPro Regulatory Case Management Software (RCM) is a ‘5th generation’ low-code, high-configuration service. Specifically designed to streamline regulatory case management processes, it caters to government bodies seeking to transform the ways in which they provide services.
FAQ
What services does GoPro offer for new customer onboarding?
GoPro provides professional consultancy and configuration services to ensure a smooth and successful onboarding to our G-Cloud software service.
How does GoPro ensure successful digital service transformation during onboarding?
Our onboarding approach is based on agile principles and includes all necessary service components to guarantee a successful digital service transformation.
Who designs the solution and infrastructure for GoPro’s cloud services?
Our Solution and Technical Architects are responsible for designing both standard and complex cloud services, catering to specific customer requirements.
How does GoPro support customers in defining their requirements?
We leverage our extensive experience in case-based solutions to help customers define, clarify, and test their requirements with end users, expressed in user stories with appropriate acceptance criteria.
What project management methodologies does GoPro use?
GoPro’s project management approach combines key aspects of PRINCE2 and agile delivery methodologies, with certified project managers involved throughout the onboarding process.
How does GoPro handle configuration for new customers?
Our customer success team collaborates closely with the customer to configure user stories, ensuring the customer gains the necessary skills to gradually take over the system’s configuration.
What is GoPro’s approach to data migration?
Our data migration experts facilitate seamless transitions by mapping and migrating current and historical data using standard migration tools.
What kind of ongoing support does GoPro provide?
We offer end-to-end support with standard SLAs during normal working hours, 99.5% system availability, and optional enhanced support models with 24/7 support and elevated RTOs and RPOs.
What engagement models does GoPro offer for implementation and deployment?
We provide flexible engagement options, either as a Prime Contractor delivering end-to-end Cloud Services or through a Collaboration Agreement with recommended or customer-chosen Cloud Support and Hosting providers.
How does GoPro support customers during off-boarding?heme?
We assist with data extraction and migration to other software, providing data as a SQL database or in XML form with file attachments, with services typically billed on a time-and-materials basis from the SFIA rate card.
How does GoPro ensure the security of customer data?
We adhere to stringent security protocols and utilise advanced security measures to protect customer data throughout the onboarding, operational, and off-boarding processes.
Can GoPro integrate with existing systems and third-party applications?
Yes, our solutions are designed to be highly integrative, allowing seamless integration with existing systems and third-party applications to enhance overall functionality.
How does GoPro manage ongoing system updates and maintenance?
We provide continuous support and maintenance, including regular system updates to ensure our solutions remain current and effective, minimising downtime and maximising performance.