The smart use of resources is a crucial part of effective regulatory inspection management. If human resources such as inspectors are scarce, and the number of inspection requests progressively grows, the regulatory function of any agency would suffer.
How do we solve the human resource scarcity in regulatory inspections?
The most obvious answer would be to raise the number of available resources. However, that would also cost more. The use of public expenses requires regulators to spend them wisely. The efforts to improve efficiency should be directed not at acquiring new resources but rather on managing existing resources more optimally. In inspections, it requires good inspection planning and scheduling, because mismanagement of resources can easily lead to waste and less efficiency.
Good news for regulators looking forward to resource optimisation
Regulators that want to optimise their resource management can choose among different resource optimisation software tools. The variety of solutions may be overwhelming, so the process of research is a bit of a challenge. If you type “What’s the ideal resource management tool for regulatory inspections” on google, you’ll hardly find a good answer.
Let’s try to answer these questions ourselves in this improvised guide. What can we consider as a good option for resource optimisation software? Which are the resource management features that an inspection planning software should offer? But before starting with these questions, let’s start with the WHY.
Why do regulators need resource management tools?
With resource management software regulators can reach a higher level of efficiency by utilising the existing resources better. A good resource management tool enables team leaders in regulatory agencies to keep track of who’s doing what and therefore make better decisions about resource allocation.
A resource management software like Canalix’s Jobtimizer is helping regulators to schedule and assign inspections to available resources – inspectors. As part of the platform CANALIX, Jotbtimizer can take resource scheduling to the next level by using an automated inspection risk scoring system and assign high-risk cases with priority over low-risk cases. This helps in deploying the workforce at the right time to the right place – whether it will be an on-site inspection, virtual remote inspection or self-inspection.
The use of an inspection management platform that combines resource scheduling, case management, project management, etc. is important for regulators because using a separate tool for each of these objectives is too time-consuming and can harm the productivity of inspection teams.
So in a nutshell, regulators need resource management tools to ensure optimal resource utilisation, transparency, control and foreseeing problems.
How to identify a regulator-friendly resource management software?
To begin with, resource scheduling is not just assignment operations. It’s more than that. How can you identify a resource optimisation solution that works well for the regulatory inspection objectives? Here’s a checklist with the most important resource scheduling features:
- Full visibility on inspections – performance, tracking and analytics. Having full visibility on inspection teams helps leaders to pipeline their pending inspections and help inspectors to complete crucial tasks in time. Also, having good visibility on inspection performance via dashboard helps to reduce errors and always allocate the right resource to the right task.
- Paperless planning. Managing a physical calendar and filling it with the schedules of inspectors is an unnecessarily complicated task. The digital era changed this for good. But is it enough? No, it isn’t. Resource management tools like Jobtimizer are going the extra mile and transfer all of the scheduling and paper-based operations in the cloud. It means that inspectors always have access and back up to their schedules, and also – they get updates real-time.
- High configuration – one of the definitions that describe Jobtimizer best is its’ high configuration. What does a high configuration resource management software mean? It means that regulators can speed up their inspection processes by easily integrating the software with other platforms so that efficiency can remain high.
Resource planning on SaaS inspection platform
When speaking of resource management, there are two types of software solutions – SaaS and installed on-premise software. The cloud-based SaaS inspection software can be used on any device, no matter where. While the on-premise installed software has limitations in that regard.
Since regulatory inspections require lots of fieldwork and mobility, SaaS resource management software is the more recommended option. It delivers the required freedom and flexibility to ensure convenience for inspectors and inspection teams.
How to find a resource planning tool? Where do we search? How do we compare prices?
Almost every research starts by typing a question in the google search bar. Many software marketplaces provide brief descriptions of different products. Comparing between features and reviews is easy, but also -trying the free trial / live-demo version is important before jumping to any conclusion based on automated comparison via a marketplace.
It doesn’t matter if a regulator performs 5 000 or 50 000 thousands inspection a year. In both cases, resources must be managed intelligently. By following this guide, regulatory agencies can easily find a decent inspection management system for their resource optimisation objectives and deploy it successfully for better inspection management.
If you want Canalix to do the first steps for you, contact us now.