How do regulators achieve better resource planning in 2022? Advanced technology, automation, and AI are a solid base for enabling regulatory authorities to unleash their teams’ efficiency by assigning the right inspectors, time, and tools to an inspection job and ensuring that the plan will succeed even if a last-minute change occurs.

Inefficient management of costly resources can cost regulators valuable time and money. That is especially true when regulatory agencies enter a period with an increasing workload while the number of inspectors remains the same. Improving resource management efficiency via inspection software can help regulators take the enormous workload and tackle the potential issues that may come out of poorly managed resource scheduling and planning.

How does resource planning in government agencies look?

Resource planning in a regulatory agency is the process of categorising, scheduling and managing resources such as inspectors that do site visits to conduct inspection checks. The goal that every regulatory agency should have set is to orchestrate this process to guarantee that an inspection will take place at the right time and cost. The use of government resource scheduling software is a way to ensure that the regulator is using the public resources efficiently and productively.

resource planning software

Benefits of resource planning software for inspection team leaders

Inspection team leaders that use resource scheduling software as Jobtimizer report that they managed to improve productivity, inspection performance and cost optimisation thanks to it. Here are some practical examples of how Jobtimizer helped our UK government clients to achieve the goals they had set before contacting us:

They succeeded in improving their inspection tracking system by transforming how they look at their data. Jobtimizer allowed them to make resource planning more visual, and that way, they enabled themselves to start planning inspections better.


They saved time by letting Jobtimizer generate inspection schedules automatically. With the AI engine that considered all types of constraints and rules, inspection team leaders reported that they maximised their inspector’s time on work that matters.


They managed to reduce their carbon footprint by optimising the route planning between inspection jobs. That meant fewer costs spent on fuel and less time spent travelling for all of our clients.


Why the successful digital transformation in regulators starts with resource planning

If you have to plan inspection schedules by turning paper files into excel spreadsheets, you will likely miss opportunities. Making schedules manually on excel files will be a challenge to maximise your time on work that matters. And it will be even more difficult to track if the operational costs are going as per the budget plan because you will lack good visibility on data. These are all real problems that our clients had before adopting Jobtimizer.

By contrast, a few months after using the resource planning system of Jobtimizer, they shared that their team’s workload is better managed, as are also other KPIs.

Related: The essential KPIs of inspection scheduling software


Maximising efficiency with intelligent resource planning

Solely the use of resource planning software doesn’t guarantee that you’ll be able to find the sweet spot between over-allocation and under-allocation of resources. An over-allocation of inspectors leads to overtime and increased costs, while under-allocation means missed opportunities. No leader would like to invest in an inspection optimisation solution to find himself in the two situations mentioned above.


Modularity as the safest road to optimisation

Finding a way to transform inspection management efficiently can challenge regulators that use many tools in their existing inspection management system. But this challenge can be tackled with easy-to-integrate tools that focus on different areas of the inspection process (resource scheduling, data submission, AI complexity scoring, etc.).


modular digital transformationWhy is modularity crucial for your digital transformation strategy in 2022?

Download this whitepaper to understand:

        • The advantages of modular digital transformation
        • The vital architectural practices and technologies that enable modular transformation
        • Migration strategies to minimize disruption for the business and customers
        • How Jobtimizer can help public sector organisations make the transition
        • How a regulatory agency in the UK is benefitting from a modular approach

 

Read it now.


Check out these inspection management tools for your next government digital transformation project step:

  • Regulatory Case Management software will support a lifecycle of ensuring compliance and supporting duty holders from registration, inspections, enforcement, and complaint management.
  • Resource scheduling software – Jobtimizer is a resource management software that optimises schedules and delivers immediate results. Because of the software’s modular nature, it can be easily integrated into an existing system. The benefits it offers: time-saving schedules, efficient resource management, and swift decision-making enable Jobtimizer’s users to have faster results from digital transformation than ever before.
  • Self-submission portals – inspection agencies can give their users more power by enabling them to self-service their inspection requests via intuitive self-submission portals.
    The self-service inspection module of Canalix allows external users to register, initiate inspection case processes, follow their status and interact with the authority around their inspection cases. Also, case information and documentation can be securely shared with external stakeholders such as subject matter experts, interested parties or other authorities.

Adopt a resource planning software for your next inspection

It’s good practice to think about resource planning and resource allocation optimisation even before thinking about digital transformation itself. You can visit our Solutions page and look at our inspection optimisation tools.

One of the public sector’s biggest struggles today is transforming services and freeing themselves of legacy systems and workflows. Are they winning this battle? And how do they do it?

The digital transformation vision

Government agencies, local government administrations, and other public organisations are bearing big weight when it comes to digital transformation. They have to keep up with the vision of how public services should be delivered while facing constant pressure for reducing costs and do more with less. This challenge, however, is creating opportunities for innovation.

Canalix is helping government agencies to get the advantage of the available innovative solutions. Since the constant pressure for cost optimisation in the public sector is making public sector leaders more interested in adopting platforms as solutions that could address a variety of workflows and services, Canalix is designed to respond to these particular public sector demands. That enables organisations to progress in digitising their processes and keep up with the evolution of technology.


Resource optimization and business scheduling software

CASE STUDY: How a regulatory agency cut costs with resource scheduling software?
          • reducing the scheduling time with up to 75%
          • increasing efficiency of operations with 40%
          • fully eliminating errors in the resource allocation process.
Download the case study.


Why using a cloud platform is better for a government agency?

Government agencies like the regulators can automate and scale operations such as inspection checks on Canalix – a single inspection management platform. Since the platform is modular, it can be adopted in a sequenced way – each module at a different stage; by following the tactical goal to identify the area of operations that can be transformed first to achieve the most significant optimisation result. Then by adopting other modules, the digital transformation can scale and therefore, a further transformation of processes be achieved. Since the inspection software modules are in the cloud, Canalix provides a service model that enables government agencies to remove inefficient or manual processes and speed up the delivery of inspections and work that matters the most. 

The inspection software of Canalix provides dedicated modules for different solutions – regulatory case management software, self-inspection and evidence submission, AI resource scheduling, grant management, automated compliance assessment, inspection marketplace, etc. Furthermore, with the platform’s AI engine, Canalix delegates most of the repetitive tasks to be done automatically by the AI engine. 


Long story short, with Canalix, government agencies can:

  • Gain cloud service
  • Minimise risks and reduce costs
  • Simplify services via self-submission and self-service portals
  • Speed-up inspection delivery
  • Improve productivity
  • Optimise the work patterns
  • Connect their employees intelligently.

What challenges public sector leaders can overcome with Canalix?

With Canalix, government agencies can upgrade their legacy systems with easy-to-use modules in the cloud to drive efficiency across processes within the organisation. With these solutions, government leaders can tackle these common challenges:


1. Challenges with the complexity of modernising the IT

  • upgrade outdated work processes
  • Modernise a legacy system and start automating and prioritising tasks
  • Eliminate time-consuming manual work and boost productivity.

2. Challenges with the visibility of data 

  • organisations can quickly check the cause of a problem when the performance of tasks suffers and ends in issues such as overbooking, rework, etc.
  • Government agencies can have a central source of data across departments and improve communication and connection between employees.

3. Challenges with the costs

  • By quickly identifying issues and improving potential weak points in service delivery, government agencies could reduce the expenses.
  • By providing cloud solutions to the end-users, the agencies don’t have to suffer the negative impact of assigning whole teams to troubleshooting problems that can emerge on-premise.

Success story

Here is a remarkable story of how a Canalix client kicked off their digital transformation strategy with a modular resource scheduling solution only to scale later to use a complete platform of inspection software solutions. 

The modular digital transformation approach allows organisations to optimise beyond resource scheduling. In other words, combining different modules will enable organisations to enhance their efficiency even more. 

Success story of adopting inspection software module “Marketplace”

After our client transformed their inspection scheduling operations with Jobtimizer, they decided to continue their digital transformation journey with another module – the marketplace module. The goal: to further enhance the efficiency and productivity of the inspection process.

The marketplace module enabled our client to integrate a digital workspace within their existing inspection management system. Within this workspace, our client’s staff was able to post details about pending inspections. Imagine it as a data pool with tasks. Access to these tasks is ensured through a secure portal to external agents who can take over jobs and complete them on the client’s behalf. Each task file has a unique ID, requirements, and due date for inspection check. Only agents with the required certification can take and complete corresponding tasks.

The outcome

The marketplace module allowed our client to expand their operating models by outsourcing low complexity tasks to external agents. That enabled their internal costly case resources to focus on critical tasks and jobs that matter the most. First, our client managed to transform their resource-constrained scheduling process into a more optimised version. Then, with another module, they adopted a new operating model to focus their case resource’s time only on work that matters the most. Both modules delivered quick wins, and our client is now planning further digital transformation with other modules.

Read more about how your government agency can tackle the issue with resource-constrained scheduling.

Are you interested in adopting new operating models with quick wins? Contact us here.

When we speak of ROI (return-on-investment) in the digital transformation of the inspection process, the KPIs are mainly in terms of efficiency and improved connectivity in inspection teams. That’s so because a digital inspection platform can automate many manual inspection tasks, and regulators can benefit from improving their operational efficiency and safety compliance standards. 

Even though many of the customers of our digital inspection platform Canalix start using it driven by the urge to switch to a paperless inspection management system, they end up with more benefits than simply removing the paper. As a result, they report improvement of more performance indicators than initially expected:

  • Increased operational efficiency
  • Inspection tracking and performance overview by location and inspector as a tool to apply targeted improvement of safety standards
  • Reduced travel time between inspection jobs
  • You are saving time and money on inspection jobs.

But some agencies achieve a more significant ROI than others. So let’s get to the obvious question.

How can regulators achieve a larger ROI from using a digital inspection platform?

Canalix is an inspection platform, and as such, we ran a customer survey with our customers on the effects they observed since they transformed their inspection services with us. Our customer survey’s most popular insights indicate that inspection scheduling is done faster than before with up to 75% improvements, efficiency is improved by up to 40%, and inspection allocation errors are entirely removed due to the AI-enhanced inspection allocation software.

 


Resource optimization and business scheduling software

CASE STUDY: OPTIMISING THE RESOURCE ALLOCATION IN REGULATORY AGENCY
          • reducing the scheduling time with up to 75%
          • increasing efficiency of operations with 40%
          • fully eliminating errors in the resource allocation process.
Download the case study.

How are digital inspection platforms transforming regulatory inspections? 

These inspection optimisation highlights are essential for every regulatory agency with inspection driven processes. But what exactly stands behind them? Our customer survey indicates that using a cloud-based document management systemdigital inspection checklists, uploading photos directly into inspection reports eases communication within inspection teams. Canalix compiles data for team leaders to see the big picture view with an easy-to-use interface. On the other hand, that gives them the power to make informed decisions and predict future problems requiring more regulatory attention. The ultimate goal: improve the safety standards of the agency and target the time of inspectors to the tasks that matter the most.

These customer surveys’ findings highlight the significant ROI results digital inspection platforms bring to regulatory inspections. 

Why are some regulators struggling with achieving significant ROI results in inspection optimisation?

“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” – Bill Gates.

Some customers are digitising their inspection case management with the sole purpose of ditching the paper and being in line with the modern age. But having a digitised inspection case management system is like a stepping stone towards more changes in the inspection process.

For example, the digitised case management data can be seeded into an AI engine and be automatically scored by complexity and risk level. This automated processing enables regulators to allocate their inspector’s time on the jobs that matter the most. Depending on the inspection procedures within the regulator, low complexity cases may be automatically assigned to self-inspection procedures or get a low priority tag.

RelatedWhere do remote inspections and inspection allocation optimisation meet?

This example is just an illustration of the hypothesis that a small step in digitising inspections can evolve into innovative inspection allocation practice that turns the whole process into a more optimal version of itself. That is just an example of why some customers achieve more significant ROIs than others. Adopting a digital inspection platform should be thought of as an opportunity to reimagine the existing processes, not only as a tool to remove the paper or digitise checklists.

Let’s come back to Bill Gates’s words that we quoted above. We’ll conclude that the more we rethink and reimagine the existing inspection processes through the prism of inspection software, the more significant the impact of the transformation will be. So if we have to define one major difference between the customers with large ROI outcomes and customers with small ROI outcomes, it would be the lack of vision for the latter. Defining a clear digital transformation vision requires time and energy. That’s why Canalix, as an inspection management software, always consults future customers about the vision for their future. Do you want to join our list of customers with significant ROI results from the use of inspection softwareContact us for a free demo here.

Government CIOs have a lot on their hands. Busting myths about cloud adoption is one of them for better or worse. Debunking myths requires their understanding. Even though it sounds like a minor thing to fix, there are myths that can slow down governments and enterprises on their road to digital transformation.

1. “Saving money is the only cloud adoption motive”

Cost-efficiency is important and cloud adoption is the best long-term direction to achieve it. However this is not the solely reasons that enterprises and government are turning to cloud. For decades there’s been stereotypes about the government that everything that happens there is slow and outdated. Cloud adoption is a key not only to cost-efficiency, but also to agility.

Government CIOs must look not only at financial cost-optimisation sheets, they must be looking beyond that. For this they need to analyse different use cases of cloud. In order for cost goals to be achieved, the usability of the cloud solution must be explored.

Related: How to approach cost-efficient cloud adoption

How to ensure that the cost optimisation goals will be achievable?

CIOs and digital transformation leaders must be aware of the importance of proof-of-concepts (PoC). This is a demo software that covers predefined use cases.

Example:
If you’re a CIO that is exploring opportunities for cloud adoption in government agency for food safety, you don’t just buy a software through online checkout. You run some meetings with the supplier of the cloud service and then you ask for PoC that can recreate a specific experience. This experience might be running an inspection management process with the supplier’s cloud software. This is one of the best ways to ensure that the cloud solution can actually deliver the cost-optimisation that is promised.

Related: The Importance of testing inspection software with PoC

Contact Canalix now if you’re looking for inspection software demo that can deliver specific use case.

2. “Cloud is the end goal”

Formulating a cloud strategy is important. Governments and enterprise that haven’t adopted cloud yet, must look at their strategy first. However, when the stage of implementing the cloud comes, the functional leaders must be aware of the end goal. And they must be educated that the cloud is just a means to achieving the goal. The goals may be agility, cost savings, resource utilization, improving the user experience for citizens, public servants, inspectors, etc.

Related: Understanding cloud strategy in governments

Implementing cloud solutions in governments is not a single warrior effort. It’s a group effort. That’s why CIOs must invest some time in making everyone involved in the implementation phase to understand the benefits that cloud will bring to the organization’s processes.

3. “Migrating to cloud is one-time effort”

Let’s say that a local government adopts cloud by using case management software. This is one path to cloud. But there are also many other different paths. If the local government has a successful use of the cloud case management software, it means that they should adapt cloud for other processes as well. This is the moment where CIOs must prepare the organizations to go along a new cloud transformation road.

Example:

Once the operation process of case worker is optimized via cloud solution, then it’s natural for the organization to optimize the rest of the processes. As a next step in this example it would be strategically smart to transform the work of inspectors by adopting inspection management software to fully leverage the cloud principle. This is a good example for long term digital transformation planning, that is designed to bring gradual improvements.

Related: How investing in cloud create saving for governments and enterprises

It other words it means that once a government successfully moves a process in the cloud, doesn’t mean that the work is finished. It means that work begins. This is a complex process. It means that the CIOs must be careful when choosing cloud supplier, because the supplier must be not only a service delivery entity, but also a great consultant and partner.

Get in touch with Canalix if you need to book a consultation for adopting cloud in the inspection management.

Contact us.

4. “Cloud is overrated, companies are moving away from cloud”

Companies are not moving away from cloud. On the contrary. Today the migration to cloud is safer than ever. This can be confirmed by data from a single google search. Actually we’ve written a dedicated blog post about the cloud adoption being a key player in the post-pandemic new normal.

Read it here: Cloud – the new normal of regulatory compliance (with insights from IT decision makers for cloud adoption)

5. “Our cloud strategy is to move one of our processes on the cloud”

Strategy is a big thing. It should set a long-term direction with end goals. CIOs in governments and enterprises are responsible for formulating the cloud adoption strategy. Along the way for achieving these goals, there must be strategic plans. These plans have the objective to set the right priority for cloud migration and to form a cloud implementation plan. They must not be mistaken for cloud strategy.

Related: Everything you need to know about cloud adoption

Summary

Setting apart myths from facts is a key step for ensuring that everyone understands the benefits of cloud. It all starts from the IT leaders in governments and enterprises, they formulate the strategy, they debunk the myths. The second figure next to them are the functional leaders of the different departments – inspectorates, financial departments, human resources, etc. Together with the IT leaders they must share a common understanding of the benefits of cloud. Ensuring that all levels of the organization – whether it’s public or private organization – understand the reality behind myths will enable organizations to fully leverage on the benefits of the cloud.

Comparing governments with businesses has always helped individuals to understand the concept of government better. It’s the same when it comes to comparing digital transformation in enterprises with eGovernment transformation. In both cases we have a big structure that is divided on different department levels – finances, social care, justice, food safety, road safety, etc. However, in terms of complexity there will always be one winner – and it’s the government.

How complexity differs in businesses and governments?

Businesses are serving the market and make their decisions with the goal of extracting a benefit from the market. Governments are beyond that – they serve both the public and the business and have a regulatory function to make decisions based on information that is gathered with paperwork or e-government services. That’s why we talk about whole other level of complexity.

If we take a close look at different levels within a government we will be able to gain a clear picture on the complexity we’re talking about. Let’s take for an example the structure of the government financial management. If a business doesn’t plan budgets wisely and doesn’t take financial decisions based on objectives like cost-efficiency, then the business will collapse. It’s the same with the public sector. That’s why financial systems have streamlined processes and principles that ensure the financial vitality of an organization.

Related: How to approach cost-efficient cloud adoption in governments?

If a closed eco-system like a small or medium business starts automating their financial management process by process, then we will have a classic digital transformation plan in action. Things in governments are a little bit more complicated. It’s simply so because the complexity of governments requires from the IT decision makers, CIOs and functional leaders the look further in the picture.

Why government CIOs need to look further in the digital transformation picture?

Let’s take for an example a social care regulator. Digital transformation in such structure will start by transforming the internal processes: first automating case management operations, then the inspection management processes, etc. The next stage of transformation will capture the processes with external agents by building up self-service portals. The self-service portals might serve the needs of the Ministry of social care at first and then expand to serving citizens. At certain point the social care bodies will have too much portals to work with. This is the moment when the CIO must come with a solution to integrate the automated processes and move every service under the same roof. This is what we call a fully functional eGovernment platform. To realise the full potential of this concept, CIOs must be able to look far in the digital transformation picture.

Transforming one process may catalyse big transformation across the economy

In times where changes happen fast, public finances are concerned with issues such as cost optimisation and efficient allocation of public money. E-government solutions are common means to achieve this. However, the transformation can’t encompass all government areas at once. It always starts with a single process and ends up transforming the whole ecosystem. In terms of where transformation in the public sector starts from, it always starts with the biggest areas of expenditures. These might be: social care and health, food safety, construction, financial regulations, etc.

Read more: How to set an eGovernment strategy?

So if we look for an answer to the big question how to drive digital transformation across all government services, we must stick to the old rule: start with a strategy. Then do things process by process. Make a long-term plan and create a team that will help you achieve this.

Are you looking for an eGovernment platform that will allow you to integrate automated services like case management and inspection management? Contact us.

Everyone have heard government leaders talking about cutting costs. This is a budgetary policy that is happening in every EU country. Now in times of global health, social and economic crisis, these conversations are taking place more often than ever. Making cuts in the budgets seems like a shortcut to getting numbers in order. But shortcuts are not everything. A long-term cost optimisation policy is the smarter way to go for a variety of reasons.

Related: How digital safety inspection program can reduce the cost of inspections?

Shortcut plan vs long-term strategy?

The use of outdated systems in the public sector has led to reduction of the work load and challenged the efficiency of areas like regulatory enforcement in the peak of the covid-19 in Europe. More specifically the inspection management part of the regulatory agencies was challenged when strict social distance measures applied. This affected the citizens and the efficiency of the workforce, operating on the inspection management part.

Read now: A guide for finding the best inspection management software online

As a result there are a lot of conversation about cutting costs in government agencies now. However, optimizing costs is the direction for government agencies that are using outdated systems to run their processes.

“Government leaders often fall into “salami-slicing” budget cuts across the board. “Government leaders’ approach is to make incremental cuts to budgets areas across the board, rather than taking a more strategic cost optimization approach. These cuts can be particularly damaging to IT, derailing digital projects and ignoring the positive impact that budget spent on IT can have in reducing costs elsewhere in the organization.” says Cathleen E. Blanton, research vice president at Gartner.

Digital Transformation Drives Efficiency and Cost Optimisation

With the events that happened in 2020, government CIOs must evaluate whether the government agencies can deliver their services to the public with the current work model. After this assessment is made, the CIO must research alternative models of work. We’re living in the age of cloud technologies, so if we talk about transforming an overlooked field like inspection services, the cloud alternative must be on the top of the list.

Related: All you need to know about cloud adoption in government agencies

By researching cloud alternatives, CIOs must focus on the values of the cloud, but also to make sure that the new work models won’t be a challenge for the workforce. The values may vary. For example in the inspection management part the value may be about optimizing costs for travel of inspectors, in the case management part it may be about optimizing the processing time. The values vary at the different levels of government organizations. The good news is that with a good plan, CIOs may have an overview of the expected outcomes before buying a cloud software for inspections or for somethings else.

Related: Why is it a good idea to test a cloud software with PoC (proof of concept)?

Plan smart, implement cloud smarter

Adopting cloud for government agencies is not a simple task. It must be planned carefully and at different stages. If we look at the wholesome of processes behind regulatory enforcement, we will see room for different software solutions – inspection scheduling, inspection management, compliance management, case management, self-service portals and other e-government solutions. If the cloud implementation is planned to cover different solutions at different stage, then it will be one smart plan that will not only implement cloud, but will also do it in progressive way. It means that at every stage the workforce will be more mature to extract the values that are promised by the cloud.

Related: How route optimisation reduces costs in regulatory agencies?

The strategic approach of cost optimisation requires long term planning skills. This approach starts with formulating clear strategy and then implementing it.

Related: How to formulate cloud adoption strategy?

How to choose the right cloud service supplier?

There are hundreds of options on the SaaS market of cloud solutions for e-governments. However, when choosing a cloud service supplier, CIOs must look for something more than that. They need to identify a supplier, who is willing to be a partner and contribute to the planning of the most optimal cloud adoption plan.

Do you need help for cloud integration of inspection software and case management platforms for government agencies? Or you just want to start with gathering data via self-service portals and plan the further cloud adoption for other public services?

Contact us now.

Cloud adoption is on the rise. The best moment for government CIOs to start asking questions about  how to include cloud in their strategy was few years ago. The next best moment for government CIOs is now.

What is cloud strategy in regulatory agencies?

Let’s start with what is not a cloud strategy. Cloud strategy is not a road that will solve all of the existing problems within the government agency. The strategy must be focused on transforming specific activities. The digital transformation may include only the inspection management processes in food agency for example, or case management in social care institutions. It’s crucial for CIOs to understand that cloud strategy doesn’t have to capture everything in the long term IT plan of the government agency. In a perfect world it’s good to have planned everything upfront, but this is rarely present in reality. That’s why it’s important for government CIOs to understand that they should not give up on cloud strategy just because their strategy doesn’t touch every process within the organization.

Who must be involved in the efforts of setting a cloud strategy in government agency?

We already talked in our blog about the best way to find good cloud software for government agencies. It outlines a step-by-step guide for finding good egovernment cloud software online. But when it comes to strategy there are also steps that should be outlined.

The formulation of cloud strategy is a group effort. A key part of the strategy is to form a dedicated team. Most of the organizations engage variety of IT roles in this team (people responsible for IT security, operations, etc.). But the cloud strategy team must not be limited only to IT roles. For example, HR leads in the team can help the workforce transition in the cloud at later point, the finance leads can advise on costs and savings, etc.

government cloud strategy inspection management

After cloud strategy comes cloud implementation

After the CIO has a cloud strategy it’s time for cloud adoption (or implementation). The implementation part is where the team actually starts to act toward adopting the cloud. The difference between cloud strategy and cloud implementation plan is that the strategy is clear and concise and serves as a foundation for adopting cloud for all activities within the organization. If we talk about cloud implementation for inspection software then the implementation plan must be aligned with the cloud strategy. If we talk about cloud implementation for case management, the implementation plan must aligned with the cloud strategy.

 

It can be presented with this Gartner figure:

cloud implementation plan government

Related: Everything you need to know about cloud adoption in government

Not having a cloud strategy in 2020 is not a thing that government agencies in EU should be proud of. This is why government agencies and their CIOs should start working on their cloud strategy now. Being late for the cloud party creates additional layer of urgency for CIOs to understand the meaning of cloud strategy and why it is different from implementation plan. If the government agencies follow clear cloud strategy, then they will avoid the unplanned ad-hoc costs that may emerge in the cloud implementation of different activities at different point in time. Last but not least, by having a clear strategy at hand, every functional lead involved in the cloud adoption team will be able to use his own imagination on  how cloud can be used in their operations.

Are you a CIO looking for help with cloud strategy and cloud implementation in government agency?

Contact us now.

 

 

The landscape of inspection software solutions is big and full of varieties. This is why everyone who is researching this field is likely to be armed with many questions. However, once all of the questions are asked and answered, there comes the next stage – testing a demo of the inspection software. This is an effort that will take a certain investment of time. But the pay off of this investment will be worth, because of these benefits:

1. You will test a real-case scenarios

Have you prepared your list of problems that you’d like to solve with inspection and compliance management software? If not, you can read our guide for searching inspection optimization solution and start listing all of the problems you’d like to solve. Once you’re ready with this list, you’ll be able to evaluate the efficiency of the software by testing it.

The demo testing of an inspection software lets you experience in practice the power of operational optimization – whether it is optimization of inspection scheduling, inspection planning, etc. The bottom line is that a well build Proof of Concept will give you a good taste of the real benefits that your organization can reap in the long run.

As a cloud inspection platform, Canalix can build demos that are in familiar environment for the customers. This allows them to experiment with the inspection software and get a real taste of it.

2. You will find answers by yourself

It’s one thing to have questions and hear the answers from someone who is selling your something. It’s another thing to find the answers by yourself and have a double confirmation of what you have been told. Worst-case scenario: you will know what wouldn’t work for you. Best case scenario:  you will be able to imagine what other benefits are there for your organization. In other words: both scenarios are win-win.

Related: Read Why PoC’s of Inspection & Compliance Management Are Important

3. Focus on the specific needs of your organisation

We believe that a good partner can upgrade your ideas in unexpected ways. That’s why in our practice the building of a PoC is a process that starts with interaction with our customers. The point of this interaction is the precise extraction of the client’s requirements and goals. When the PoC is ready to be demonstrated, the client will be able to test a demo solution that is customized for his inspection model.

The bonus side is that based on the quality of the PoC demo, the client can make more informed judgement. However, there’s one important side question: what if you test two different products with PoC and the experience with both of them is flawless? In this case you should decide which one of the two PoC demos was more easy to experiment with.

4. Get a measurable ROI

Last but not least, testing a demo version of a software is the best way to tell if it’s worth the price.

Are you looking for:

  • inspection management software
  • case management solutions
  • compliance management platform
  • self-service portals solution?

Do you have a list of inspection software requirements waiting to be turned into beautiful PoC? Do the first step and contact us now. The rest is easy.

 

How do you test an inspection software?  Whether you’re a decision maker for regulator or enterprise, it’s a question that will eventually come up if you’re on the look for good regulatory compliance and inspection management solution. Read our guide for searching the best inspection management software, if you haven’t already. But what happens when you went through all of the points on your checklist? You just buy the software or is there something else you have to do?

Related: 4 Benefits of Testing Inspection Software With Demo PoC

Ask for a PoC of the inspection software

First let’s answer to the questions what is PoC? PoC a.k.a. proof-of-concept is a cloud environment that can be tested from the interested parties in the buying cycle. For example if you’re a government agency that needs a case management solution or a financial authority that needs a compliance management software, you can test the optimization software before buying it. This phase of testing is called PoC.

Why do you need to test an inspection & compliance software with PoC?

Building a real-world test environment that matches your specific work process is a key step in evaluating the qualities of the product you’re eyeing. This is the best way to make sure that your organization won’t face unexpected bad surprises when they actually start using the software for case management or compliance and inspection management purposes. If you want to test a demo of Canalix, contact us now.

Why PoC are more important than ever?

Now more than even decision makers need proof of concept to test and validate the functionalities of an inspection management software. The cloud based solution that Canalix offers allows easy and fast configuration of real-case environment that will reflect the specific issues and requirements both enterprises or regulators may have. This might sound like a complicated process, but it is not. Our team will consult you about creating realistic scenarios and then we will replicate the work process of these scenarios to a cloud based PoC. Whether it is a case management or inspection and compliance management environment, we can build a demo that will capture the transformation power our solution has to offer.

Related: Why the Use of Cloud SaaS Inspection Platforms is Growing

Government agencies’ case management processes involve complex procedures related to significant amounts of data. Imagine what kind of paperwork consists in handling cases in the public sector (regulators, social care services, financial authorities, etc.). Their structure is dynamic, and the end-to-end case management process is difficult to predict. This complexity is a prerequisite for mistakes when working with regulatory case management software.

RelatedBPM vs Case Management – what’s the difference?

The loops in the case management system could cause unplanned costs, communication errors and mistakes that reduce efficiency. The affected of this inefficiency are hundreds of government employees, but mostly – the citizens who are the customers of the government agencies. We decided to write a series of articles about the most common mistakes when making decisions about case management solutions in the government sector. The best way to avoid facing the consequences of such errors is to be vigilant in your research process.

Are we building a case management software from scratch or using a ready-made SaaS?

CMS building from the ground up is a costly and time-consuming endeavour. Building customised software from scratch is not the brightest idea when there’s a well-populated market with government case management solutions. Moreover, using a ready-made solution doesn’t mean that the software is not customised for a specific field.

Canalix is an excellent example of a case management solution purpose-built to answer the specific needs of regulators, or as we call it, a regulatory case management software. The industry focus makes the product more reliable because of the years of experience and research that shaped its development. Something that indeed lacks in the commissioned development of case management solutions that doesn’t have the long term industry expertise that a purpose-built regulatory case management software has.

If a public sector regulator plans to update their case management system, the best way to go is with purpose-built regulatory case management software.

The efficiency of using custom case management solutions depends not only on the tailored nature of the product but also on the invested time and expertise in its development. It will be wiser to consider ready-made solutions rather than build one from the ground. This approach can bring a CRM platform that is both – industry-specific and reliable.

Related: Read more about industry-specific inspection software solutions.

Developing tailor-made case management software from scratch is not always the most brilliant idea. Before making this decision, the digital transformation expert must at least research what the market offers. Learn what makes Canalix an optimal solution for case management.