Canalix is a regulatory enforcement and inspection management software designed to improve the entire end-to-end process in public sector organisations.

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myths ai inspections technology canalix

“The robots will replace humans and there will be no jobs for people”. In the distant past the unknown was a source for imagining evil powers that threaten everything that humans created. Today the new technologies serve as the new unknown and we create myths about them too. The myths have always been here to help us invent villains. But with more knowledge at our hands, we also got better at debunking them.

AI technologies are making its way in all levels of governments and enterprises today. That’s why it’s more and more important for CIOs to understand the value of AI without making wrong assumptions, based on myths. Are you ready to bust a few myths about AI with us?

Let’s start with myth #1:

AI can replace human thinking?

Artificial intelligence is called artificial for a reason. It can replace human intelligence up to a point. AI can learn how to execute tasks, but if the conditions of this task change, then AI will fail. To say that AI will replace human thinking sounds more like a Terminator movie plot and less like reality.

AI can learn things independently of human touch

AI technologies do not learn on their own. They need human control. The AI needs updates, constant integration of new knowledge, etc. That’s why when choosing an AI boosted software service, CIOs must pay close to attention to the technological state of the product they will use.

Related: Guide for finding the best inspection management software

AI makes decisions independently of humans

AI is data & rules-driven technology. Rules are defined by human experts. While the AI can independently solve simple tasks, based on pre-defined rules, sometimes there is complexity that is far beyond the capacity of AI. This is where human involvement is needed. We have a perfect example for the way AI can transfer the decision-making to a human party:

Let’s imagine that a citizen is filing an appeal for review to a government agency that is governing the field inspections. While the citizen files the data of his appeal on the front-end of the Agency’s website, on the back-end an AI is trying to categorise the complexity of the case based on the gathered data.

With a well defined set of rules, the AI would be able to set a relevant complexity score. If the case is too complex (above certain score) it will be send for review by human. If the case is simple enough for automatic processing through the AI, then it will be automatically allocated to an inspector and the inspection scheduling and execution will happen in the most optimal way.

Related: Learn more about inspection management and AI complexity score

We worked so far so good, so we don’t need AI

AI is not a magic that will instantly improve the business outcomes within an organization. Whether your company needs or does not need AI, it should be a decision based on data. In other worlds, every CIO must be able to answer why his organization does or does not need AI.

Having visibility on technologies and knowing how they can or can’t help on the strategy of the organization is important. The business needs are ever evolving and the decisions that are made today may not apply for tomorrow’s technological landscape. That’s why no matter where a government agency or an enterprise may stand in terms of adopting AI, they must have their research done.

Debunking myths is easy. Staying always alert to how technologies evolve is hard. Do you want to follow what’s new with AI and inspection software? Sign up for our newsletter.

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cloud adoption government agency inspection management

Cloud adoption is on the rise. The best moment for government CIOs to start asking questions about  how to include cloud in their strategy was few years ago. The next best moment for government CIOs is now.

What is cloud strategy in regulatory agencies?

Let’s start with what is not a cloud strategy. Cloud strategy is not a road that will solve all of the existing problems within the government agency. The strategy must be focused on transforming specific activities. The digital transformation may include only the inspection management processes in food agency for example, or case management in social care institutions. It’s crucial for CIOs to understand that cloud strategy doesn’t have to capture everything in the long term IT plan of the government agency. In a perfect world it’s good to have planned everything upfront, but this is rarely present in reality. That’s why it’s important for government CIOs to understand that they should not give up on cloud strategy just because their strategy doesn’t touch every process within the organization.

Who must be involved in the efforts of setting a cloud strategy in government agency?

We already talked in our blog about the best way to find good cloud software for government agencies. It outlines a step-by-step guide for finding good egovernment cloud software online. But when it comes to strategy there are also steps that should be outlined.

The formulation of cloud strategy is a group effort. A key part of the strategy is to form a dedicated team. Most of the organizations engage variety of IT roles in this team (people responsible for IT security, operations, etc.). But the cloud strategy team must not be limited only to IT roles. For example, HR leads in the team can help the workforce transition in the cloud at later point, the finance leads can advise on costs and savings, etc.

government cloud strategy inspection management

After cloud strategy comes cloud implementation

After the CIO has a cloud strategy it’s time for cloud adoption (or implementation). The implementation part is where the team actually starts to act toward adopting the cloud. The difference between cloud strategy and cloud implementation plan is that the strategy is clear and concise and serves as a foundation for adopting cloud for all activities within the organization. If we talk about cloud implementation for inspection software then the implementation plan must be aligned with the cloud strategy. If we talk about cloud implementation for case management, the implementation plan must aligned with the cloud strategy.

 

It can be presented with this Gartner figure:

cloud implementation plan government

Related: Everything you need to know about cloud adoption in government

Not having a cloud strategy in 2020 is not a thing that government agencies in EU should be proud of. This is why government agencies and their CIOs should start working on their cloud strategy now. Being late for the cloud party creates additional layer of urgency for CIOs to understand the meaning of cloud strategy and why it is different from implementation plan. If the government agencies follow clear cloud strategy, then they will avoid the unplanned ad-hoc costs that may emerge in the cloud implementation of different activities at different point in time. Last but not least, by having a clear strategy at hand, every functional lead involved in the cloud adoption team will be able to use his own imagination on  how cloud can be used in their operations.

Are you a CIO looking for help with cloud strategy and cloud implementation in government agency?

Contact us now.

 

 

inspection management software

Ready-made or custom software? This is a very complex question. Its answer isn’t and shouldn’t be over simplified with a yes-or-no answer. Since this is one frequently asked question from our clients, we decided to explore in depth the values of these particular types of software solutions and where inspection management stands between these two directions.

Related: Case Management for Government – Custom Software or SaaS Solution?

What is a ready-made software?

Let’s say that you’re looking for an inspection management software for government agency’s needs. The logic dictates that you would find the right solution if taking one of the following pathways:

  • to search for an existing product that can solve the inspection problems you’re trying to solve
  • to search for an IT company that can build and deliver an inspection software, that is designed according to the requirements you have.

The first pathway is the one that leads to ready-made inspection software. This kind of software solutions are characterized mostly by their flexibility. It means that you can start using the software really fast compared to waiting for building of inspection software from the ground-up.

Related: Cloud Inspection Solutions – The New Normal For Regulatory Compliance

What is a custom inspection software?

The custom software is a software that is being developed just for you. In this case if you need an inspection software for regulatory agency, your approach will be to choose a software development company and to start a very long process of requirements gathering and process designing. The building of inspection software from the ground up means that the development company will have to invest significant time in acquiring the knowledge they need for the field they’re about to work on.

Ready-made software vs custom software vs inspection software

Even though ready-made solutions and customs software are two different directions, they may intersect. An intersection point between these two approaches is what we’d call the best solution for the public sector. This is so because when we talk about highly specific niche such as inspection management, a ready-made solution will be able to deliver the specific requirements in the same way that a custom software would. At the same time the ready-made option will provide more value than the custom software development in terms of flexibility and usability.

A ready-made inspection software that has the value of custom-build solution? Does it exist?

Canalix is an inspection management software that is developed based on solid experience in developing optimization solutions for the public sector. That’s why the specific expertise of the development team of Canalix provides the values of a custom software and deliver it with the perks of ready-made solution.

So if we get back to the questions: ready-made or custom software is better for inspection management, the answer will be: it depends. If you’re eager to learn more about the values that Canalix can bring to your inspection & compliance process, contact us now.

Read also: The Ultimate Guide For Searching The Best Inspection Software Online

inspection management platform canalix

The ongoing world health crisis raised many questions about which sectors of the economy are essential and which are non-essential. It made people reevaluate the importance of some industries over others. As a result governments finally started addressing the need of digital transformation in overlooked areas such as inspections.

Inspection management is taking a significant percentage of the annual spend of government agencies. At the same time it’s a process that is crucial to keeping the public’s health and safety. That’s why we’re already witnessing a rising demand in inspection management solutions. So here comes the burning question: what problems are being solved with such tools? What are the benefits that inspection management platforms bring to the regulatory agencies?

Related: How Route Optimisation Software Can Reduce the Costs of Inspections?

1. Less Manual Work

The daily inspection management process meets a lot of challenges . These challenges has their own reflection on reducing the efficiency in the regulators’ offices. A good digital transformation solutions can optimise the entire end-to-end inspection process by providing digital infrastructure for its execution. Canalix is adding in the digital mix data automation and AI optimisation as tools for improving efficiency. These technologies ensure more optimised delivery of the regulatory  inspections. In other words it means less manual work and more automated tasks.

Related: Three Business Outcomes That Canalix Brings To The Public Sector.

2. Faster Inspection Execution

The data-driven automation in inspections brings whole pie of benefits on its own. One of these benefits is the speeding up of operations. By using digital infrastructure for inspection planning, scheduling, execution and reporting, everything happens faster. The real-time electronic interaction between different cases and involved parties drives action for seconds. Without using an inspection software, these interactions could take from days to weeks because of the complexity of case management. But with proper inspection software, this time period can be reduced to just a few clicks of the mouse.

Related: What Makes Canalix A Good Case Management Solution?

3. Improved Compliance With New Regulations

Regulations are constantly being updated. Sometimes changes in regulations may cause time-consuming restructuring of the inspection management process. A good digital inspection platform can adopt new compliance rules for seconds and then apply them in the whole work process. The automation is saving hundreds of hours of manual implementation that is always accompanied by human errors.  The use of inspection software can optimise the transition between new regulations and their implementation and basically eliminate the possible mistakes.

Related: How AI Is Changing The Game For Inspection Software?

4. Transparency and Public Trust

A cloud-based regulatory compliance platform can ensure real-time access to inspection reports. This allows a faster delivery of the inspection results to the interested parties. On the one hand it improves transparency, and on the other hand this helps maintaining the public trust. Especially when we talk about government agencies and their work.

Related: Five Reasons Why Regulatory Enforcement Agencies Need Inspection Software

5. Remote Access To Inspection Services

In challenging times of social distance the use of digital platform for inspections has a big role in maintaining this process alive.  It means that regulatory enforcement activity in risky places like social care institutions should be transformed with compliance with the social distance rules. This is where self-inspection and self-service portals can help regulators do their work and be compliant to the the social distance rules of the new normal.

Related: Why Self-Service Matters?

There are many levels in the structure of inspection management process. A good software will support every level of it. Canalix is designed to meet the needs of companies that are focused inspection driven regulatory enforcement If you’re looking for a specific business optimisation solution that addresses the needs of inspection process, contact us now.

top smart cities

Canalix is a product that is inspired by a vision for a future with smart cities and better quality of life. This vision has been capturing the human imagination for decades. There are as many different visions about it, as there are people. But we can still outline one common definition that answers to the question “What is a smart city?”:

“Smart city” is a vision that integrates technology and ideas for better, faster and more effective management of city’s assets with the purpose of improving the life of the citizens. A smart city uses data-driven automation and AI optimization to drive digital transformation. It is the key point for realizing the promise for better life.

As a business optimization platform Canalix delivers the kind of transformational efficiency improvements that the top smart cities in the world have already adopted in one way or another. If we have to draw a line that connects the top smart cities in the world, then it will all come to data. It means that if there is available data, then there is a base on which digital transformation can start its way. This is so because the transformation we talk about depends only on facts, not on politics.

Which are the top five smart cities in the world?

This article will introduce you to the top five smart cities in the world for 2019. We selected the cities based on the IESE Cities in Motion index. It is an initiative that connects global network of experts in cities, specialists in private companies and local governments from around the world. The platform’s mission is to promote the Cities in Motion index with an innovative approach to city governance. It also aims to promote new urban model for the 21st century based on factors and values that are at the heart of Canalix’s values: transformational efficiency, sustainability, public trust and connected territory.

The ranking index includes hundred cities. But the top 5 is always the most interesting. Since the HQ of Canalix is located in the city that ranks at number 5,  we are very excited to begin with it.

  1. Reykjavik

reykjavik-smart-city-inspection-optimisation

Reykjavik is a small city but with high ranking in the Cities in Motion index. There are solid reasons for this good position. What this city does extremely right is in the dimensions of environment. 99% of the electricity production and 80% of the total energy production in Reykjavik come from hydroelectric and geothermal energy. In other words it means that the buildings in this city are naturally green. When we talk about winners in the environmental dimension of the smart cities, Reykjavik is definitely one of them.

Side note: the environmental appeal is important in times of climate change. That’s why one of the promises of Canalix is the reduction of carbon footprint. Our users data shows that the product can optimize the inspection regime of public and private organisation by reducing the total travelled distance by up to 40%.  Read more about the benefits of Canalix here.

  1. Paris

paris-top-smart-city-inspection-regulatory-software-management

Paris ranks 4th in the index for 2019. The French capital claims its position mainly because of its international outreach, mobility and transportation. One of the remarkable characteristics of Paris is that its development is led by the idea for open innovation. This gives to citizens and interested parties access and control to the city’s data flows. It’s a confirmation that in a world where the access to data is the first step towards digital transformation, the winners win by approaching open policies about it.

  1. Amsterdam

amsterdam top smart city

Amsterdam is a city that combines technology, energy efficiency and rich culture. It’s no wonder that the city ranks so high in the index. It was no surprise to learn that 90% of the households in Amsterdam have bicycles. On the other hand this is directly connected with the city’s advanced system of automated services for the public use of shared bicycles. By 2025 the Dutch capital will be Europe’s first zero-emissions city.

  1. New York

new york top smart city

New York is the world’s most important economic center. It’s no surprise that the Big Apple takes the second highest position in the ranking. It can be said a lot about NYC’s human hapital, urban planning, technology, international outreach, mobility and transportation. No one will be surprised to learn that the city ranks good on all of those dimensions, given its booming economy. The only dimension in which New York lacks is the social coherence. Which is also no surprise no anyone.

  1. London

london top smart city

London tops the ranking, because the city scores remarkably good on all dimensions analyzed by the index. The British capital ranks first for human capital and international outreach. It is also recognised for the factors mobility and transportation, international outreach, economy, governance, technology and urban planning.

In London there are more start-up companies than almost any other city in the world. The city also has an open data platform (London Datastore) that is used by more than 50,000 individuals, companies, researchers and developers every month.

We started this article with the definition of smart city and what’s the common between the top smart cities in the world. It’s the data. And now you probably wonder what’s the common between Canalix and the vision for smart cities? Thanks to a data-drive automation and AI optimization Canalix delivers transformation efficiency improvements to regulatory bodies. The product’s specific focus on inspection driven enforcement turns it into a regulatory management software that can add-up to the smart city plan your organisaton is following.

If you’re looking for a digital transformation solution that is compatible with your smart city vision, contact us here.

Smart cities rank good in the index because they provide service automation. If you want to learn more about the digital transformation solution with which regulatory bodies can automate their services, read our article about industry specific inspection platforms.

Inspection scheduling and business optimisation software

In our previous article we compared industry-specific inspection software solutions vs all-purpose solutions. There we mentioned the four functionality pillars that optimize the inspection regime of public organizations. They are:

  • case management
  • inspection scheduling
  • inspection execution
  • self-service portals

Now we’ll pay attention to one specific pillar – inspection scheduling. Keep reading if you want to learn the exact ways in which this functionality could be improved via business optimisation platform.

Inspection Scheduling Improvements

Inspections play a crucial role for many public sector organizations to ensure safety, compliance and effective operation. If we have to define what a good solution for inspection optimisation is, then it will be something like:

A good solution for inspection optimization includes optimization of the four functionality pillars – inspection scheduling, inspection execution, case management and self-service.

Since Canalix is a product that prides itself by supporting the optimisation of every part of the inspection regime, we have a lot to tell about the different way through which this is achieved. Let’s start with three main points, dedicated to the improvements of inspection scheduling:

1. Technology improvements and time optimisation

Here’s a “secret” – time is priceless. That’s why every optimization starts and ends with saving time. Inspection scheduling is not an isolated action. It is a group of operations that are taking big pie of the inspector’s time. That’s why Canalix is a solution based on data-driven automation and AI otpimisation technology. This technology transforms the inspection scheduling into a digital and more streamlined process that saves time.

2. Intelligible UX

Technology is not the only way through which inspection optimisation is achieved. Have you ever heard of scandic shic? This is the UX philosophy that the interface of Canalix is based on. With other words – minimalistic and comprehensible. This means that the user friendliness of the inspection scheduling software allows inspectors to work intuitively with it. On the other hand this also means: without having to read long FAQs and manuals.

The UX optimization is both – a competitive feature and a process-based optimisation. So when it comes to comparing two different solutions for business optimization, make sure that you had tested the usability of the product and felt comfortable with it as a user. Because user friendliness is the only way to realize the benefits that the product promises.

Do you want to test the user experience of scheduling inspections with Canalix? Contact us through this form.

3. Reducing of costs

What’s the reducing of time without reducing of costs? The consumer data of Canalix shows that direct improvements in inspection scheduling like time management and usability have their indirect impact on costs. The benefit goes not only to the work process on organizational and individual level. But also to the community itself. Especially when we talk about the public sector. Read more about the benefits of using inspection optimisation platform.

The inspection scheduling optimisation is just a part of a larger digital transformation movement that both the private sector and public organisations are part of. This transformation includes the other pillars of the inspection regime as well. Read here why self-service portals are more important than ever for the inspection driven regulatory enforcement. 

Inspection software platform Canalix

The inspection optimisation is crucial for public organisations responsible for enforcement regulations. The improvement of this process brings benefits not only to the regulators, but also to the community. We’ve already mentioned what kind of values are brought by the use of inspection software. Now let’s have a look at our detailed list of 5 reasons why an inspection platform can make a difference.

Inspectors are spending big part of their time to search, organize and process data to do their job. The inspection software is doing big difference by automating these operations. The manual process of collecting data, communicating with different entities, sharing data, making decisions, documenting changes in the regulations and applying them can be done in entirely different way. Basically this process is now having its digital face lift thanks to the inspection management software platforms.

Benefits of using inspection platform

Here are 5 benefits of why public organisations enforcing regulations need to use inspection software:

• Up to 75% of submissions can be processed automatically and up to 60% reduction in process time
• Up to 50% reduction in inspection report writing time
• Up to 40% reduction in total travelled distance
• Planning of inspectors reduced from days to seconds
• No wasted time by wrongly skilled inspectors send on-site

1. Reduced process time

One of the advantages of using inspection optimisation software is the reduction in process time. For example Canalix is a platform that optimises the work process for inspectors by applying data driven automaton. Based on our consumers data this means up to 75% of submissions can be processed automatically. On the other hand this equals up to 60% reduction in process time.

2. Reduced inspection report writing time

When inspection is executed, a report must be published. The use of software that documents every process in the routine of inspectors, makes possible the creation of auto generated reports. This is another benefit brought by the data driven automation. Make sure that the inspection software you’re using can generate reports automatically. According to consumers data, Canalix’s inspection platform reduces up to 50% the inspection report writing time.

3. Reduction in total travelled distance

It’s a big challenge to create the optimal inspection plan. With good automation and AI algorithms the inspection program can easy map the most optimal route. The factors that are considered for mapping this route are inspectors’ skill set, availability and other requirements and constraints. Based on our consumer data, the  inspection optimisation with Canalix can reduce up to 40% the total travelled distance of inspectors. This benefit is making an impact not only for inspectors and the public sector, but also for the local community and the planet.

Related: How Route Optimisation Can Reduce The Cost of Regulatory Inspections?

4. The time for planning of inspectors is reduced

A good inspection platform will reduce the planning time for inspectors. This has a direct impact on individual’s productivity. It also optimises the use of their expensive time.

5. No wrongly skilled inspectors are send on site

Another aspect of optimising time in the inspection programs is the benefit of no wrongly skilled inspectors send on site. The skill set of inspectors may vary and that’s why Canalix uses sophisticated AI algorithms to allocate inspectors with the right skill set to the right place. When there is wrongly skilled inspectors send on site, there is also stress. A good inspection software can basically eliminate this stress.

When we walk about benefits, we can go on and on.  If you’re interested to know more about how your organisation can benefit from using a platform like Canalix, get in touch through the Contacts us page.

regulatory compliance inspection software canalix

It’s no secret that technology is changing businesses through optimisation everyday. Regulatory enforcement is undergoing its digital change as well. However, when searching for inspection software or any other kind of optimisation software for regulatory enforcement on the internet, chances that you’ll find a universal solution are big. But when we search for specific and targeted platform that is build to serve the purpose of optimisation for regulatory bodies, it gets tricky to find relevant results.

Inspections are one of the most important ways to enforce regulations and to ensure regulatory compliance. The process of inspecting means to examine and assess something. When we talk about regulatory bodies, the inspection management is a serious part of their work. As there are many business optimisation solutions for a variety of businesses, there are business optimisation solutions for regulators as well. The inspection software is such.

BENEFITS OF USING INSPECTION SOFTWARE

When we describe the benefits of using business optimisation software, it usually comes down to the benefit of two entities – the business and the client. But when the optimisation solution involves public agencies that enforce regulations, the benefit is not only for the regulator and the subject of inspections, but also the community. Since public agencies operate with the money of the taxpayers, the constant optimisation of their spending should be priority. One of the ways to achieve this is by using business optimisation platform.

The capacity of benefits for the different inspection tools varies. But based on the consumer data we have in Canalix, we can outline these advantages:

  • up to 75% of submissions can be processed automatically​ and up to 60% reduction in process time​
  • up to 50% reduction in inspection report writing time​
  • up to 40% reduction in total travelled distance​
  • Planning of inspectors reduced from days to seconds​
  • No wasted time by wrongly skilled inspectors send on-site​

Read more: The full list of benefits that inspection management software can offer in 2020

We will explore in depths each side of the benefits for the regulators and the community in our blog. If you want to see for yourself how a regulatory enforcement and inspection optimisation product like Canalix works, contact us now.

Learn more about the differences between industry specific inspection solutions and all-purpose platforms.

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