Government Leaders: What to look for in a digital transformation partner?

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Optimising processes, delivering better services to the public, reducing operational costs and improving productivity and compliance – those are the primary goals that governments and state agencies are chasing when undergoing a digital transformation. For example, Iceland uses intelligent court management software to bring automation into the courtrooms. Scotland uses an advanced inspection management system that connects case management processes with an AI inspection scheduling and complexity scoring system to deliver a faster, priority-based response on critical inspections. At the centre of these digital solutions is a technology that enables governments and their agencies to use better the data they already have. The common ground between different solutions like case management software, inspection and job scheduling tools, court automation systems, etc. is based on:

  • Adaptive network
  • Cloud-based infrastructure
  • High level of security.

A successful digital transformation has to have a strong foundation over these three pillars.

1. Adaptive network

In the early days of the internet, network connectivity was based on fixed endpoints. At the same time, today, we have networks that connect users to giant data centres – for example, Netflix, Amazon, Facebook, and why not government public services? Those are the adaptive networks. They are consolidating disparate connections under a common roof to ensure efficiency, optimal use of the data and a good level of control and automation. 

2. Cloud-based agility

Many government agencies are already turning to cloud solutions such as SaaA and PaaS to optimise operations and reduce the financial burden of on-premise IT systems. The use of cloud-based technologies allows big organisations to maximise the value of their data – the one they collect or some other agency shares with them. The scalability and performance capabilities of cloud environments make these solutions the best option for real-time data analysis, automation and AI innovation. The benefits could spread across the whole organisation – reducing costs, improving productivity and efficiency, making the citizen experience great.

3. Built-in security

The larger the network, the harder it is to monitor and manage attacks. That’s why a directly built into network security is the way to ensure a good level of data protection. The concept of connected security provides more visibility on threats and their quick mitigation, which makes this method a preferred way to prevent attacks. 

Why should digital transformation in governments have a solid foundation over these three pillars?

The digital environment is quickly evolving. When a government agency goes digital, the future for this organisation will be very dynamic and in constant evolution to address the new opportunities that come in the sector. A digitally transformed organisation founded on an adaptive network, cloud technologies, and built-in security is the way to ensure that governments will be digitalised today and will be ready for the changes of tomorrow.

What to look for in a digital transformation partner?

Even though those are only three pillars we’re talking about, the process of adopting digital transformation in government requires serious attention over hundreds of details – small and big. Government leaders usually turn to trusted partners to help them adopt a solution to meet the short-term and long-term goals. Canalix is a digital transformation partner to government agencies, and based on our experience with government leaders, we collected some of the most relevant requirements that digital transformation partners should be able to meet:

  • modern technology that provides end-to-end delivery of digital transformation solutions, adaptive network, secure services and cloud-based strategies for scale and integration
  • track record of successful digital transformation projects in government agencies
  • knowledge of sector-specific methodologies
  • good understanding of the problems government organisations are trying to overcome; and how existing processes can be optimised to work better with modern technology.

case management government agency

Evolving with the present

The evolution of governments is already linked with the evolution of technology. Government leaders are trying to equip themselves with the necessary tools to overcome the challenges in the public sector field. 

With the three pillars as a foundation for digital transformation, state and local governments will be equipped to overcome some of the most common challenges facing the public sector. Not only because it’s the way things go. But mostly because digital transformation is the way to: 

  • respond to the citizen’s expectation
  • improve data management
  • provide a good level of cybersecurity
  • fix the staffing shortages issues (via innovative job scheduling solutions, etc.)

Contact Canalix to book a free consultation or book a 15-min product tour.

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How Governments Should Prepare For The Post Pandemic Scenarios?

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Just as almost everywhere in the world, governments in EU are facing wave of strategic decisions designed to help government agencies to be prepared for new global outbreaks of covid-19. The functional leaders within government agencies and enterprises are engaged in planning activities that are supposed to fix the damages that the pandemic inflicted not only on the social and economic life, but also on the work process within their own functions. The good post pandemic plan start with looking at certain possible scenarios.

What do we mean by “possible scenario”?

Since the global pandemic is still not well known from the science, there are hundreds of possible outcomes for the next few months. When we describe those possible outcomes, then we have a possible scenario for the future. Describing a few different directions for the future is what would mean to have a possible scenario. As we already mentioned in our previous blog post, researches made among IT decision makers are already indicating that the changes induces by the pandemic are more likely to be permanent.

Related: Cloud inspection solutions – the new normal of regulatory compliance

The promise for permanency of the new normal is what drives the major wave of rethinking and reshaping strategy in enterprises and governments. The adoption of cloud technology is what seems to be one of the major directions to go with for government agencies. The government CIOs have the hard task of driving these conversations and preparing their organizations to respond in the most optimal way to these possible future scenarios.

Related: How to formulate the cloud adoption strategy for government agency?

What’s the plan for the government agencies?

Let’s check what data we have so far. There are possibilities of new waves of covid-19 infections, new lockdown and social measures to slow the spread of the pandemic. Researches are saying that the new work models are likely here to stay. Based on this data we can assume how the next months and years are going to look like.

However, having a possible scenario doesn’t mean that we can forecast the state of financial sheets. It only means that we can plan a transformation model that will:

1) Allow the workforce to operate remotely

For example:
In case of another regime of strict measures, the workforce must be able to work from home by using an electronic workspace. This is why it’s important for every government agency to have a well formulated cloud adoption strategy.

Related: Everything you need to know about cloud adoption in government.

2) Allow the organization to save costs in the long run

For example:
Cost-efficiency must be a priority when the organization transitions to cloud. The new solution must allow the company to cut costs. For example if we talk about digital transformation of regulatory agency, then the agency may have to change to using cloud inspection software. With the use of AI and data automation the software can optimize the allocation of resources and therefore cut on costs.

Related: How to approach cost efficient cloud adoption?

What makes a good strategic decision?

The bottom line is that when CIOs plan for the future, they must look at new directions and do it with the understanding that these directions are new realities. They must come up with strategy that will allow the organization to be fully functional for the times ahead. No matter what scenario rolls out, the CIOs decisions’ outcome must be sure win for the organization. That’s what makes the decision strategic. Do you want to know more about strategic decisions in the field of e-government solutions such as case management and inspection management?

Contact us now.

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Everything You Need To Know About Cloud Adoption in Government

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The cloud adoption is an ongoing rising global trend. In both the public and the private sector the trend of shifting towards cloud adoption is visible. According to Gartner, across all industries, companies spend an average of 20.4% of their IT budgets on cloud. If we look at the government area, the percent varies as follows:

  • Local governments spend an average 20.6% of their IT budgets on cloud
  • National governments spend 22% of their IT budgets on cloud.

Why governments shift their IT infrastructures to cloud?

This big question has a simple answer: cloud delivers digital government services efficiently and at low costs. This answer backs-up Gartner’s forecast that the worldwide public cloud services market will grow 17% in 2020 to total $266.4 billion, up from $227.8 billion in 2019.

How cloud adoption is shaping EU’s digital future?

The digital transformation of governments in Europe has three clear goals, that are outlined in the European eGovernment action plan 2016 – 2020.

  • Reduce administrative burdens
  • Improve the quality of interactions with government
  • Removing existing digital barriers.

The industrial revolution of our time is digital. As companies aim to scale up across the Single Market, public e-services should also meet today’s needs: be digital, open and cross-border by design. The EU is the right scale for the digital times.
― Andrus Ansip, Vice-President for the Digital Single Market

egovernment action plan regulatory agencies cloud

eGovernment Action Plan 2016-2020 acknowledges the digital opportunities and sets a vision that aims to make government agencies and institutions in EU open, efficient, providing personalized, user-friendly, end-to-end digital services to all citizens and businesses within the bloc.

What is the economic impact of cloud adoption in government agencies?

The cloud adoption in the public sector contributes to a more cost-efficient future of the public services through e-government. The cost saving efforts are mainly focused at optimizing the resource utilization. But this is not the only benefit, even though it is the most direct one when it comes to adopting cloud in the public sector. In the post-pandemic reality the functioning of institutions should be a priority number one. In case of other waves of infections and returning to restrictive measures, the IT infrastructure of government agencies must allow its workforce to continue working efficiently. With old legacy systems that is a big challenge, but for governments that adopted cloud, this will not be an issue.

Related: Cloud solutions for inspection management – the new normal for regulatory compliance

The bottom line is that the broad adoption of cloud services in the public administration (whether it is regulatory agency, local government or central government), eases the access of companies and citizens to the services that they need from the public sector. Even in times of social distance rules.

What is the macroeconomic benefit of cloud adoption?

Cloud adoptions is the way towards productivity. This is a healthy boost for every economy in the world that drives innovation and positive transformation. The workforce can operate faster, more efficiently and more cost-effective. These benefits doesn’t reduce their strength even in times of lockdown because of the flexibility that is at the core of cloud. For example, the inspection management of regulators can be transformed entirely digitally. All of the case and document management can be digitalized, the inspectors can access their cases digitally via the cloud – any time, any place, any device. And it all can happen by keeping the necessary security protocols.
The inspection area of public services is a perfect example for digital transformation that fits the visions of the eGovernment Action Plan even in times of global pandemic.

Related: 5 priorities for regulators after the pandemic

According to Gartner almost half of government organizations are actively using cloud services. The natural evolution of the market will continue to develop the cloud area. The more we go into the future, the need of cloud adoption in governments will become more pressing. The governments’ information officers need to press the cloud adoption button before it starts pressing them. If you’re on the search for cloud egovernment solutions with focus on inspection management and case management, contact us for a free consultation now.

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Ready-made vs Custom Software – Which One is Better for Inspection Management?

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Ready-made or custom software? This is a very complex question. Its answer isn’t and shouldn’t be over simplified with a yes-or-no answer. Since this is one frequently asked question from our clients, we decided to explore in depth the values of these particular types of software solutions and where inspection management systems stands between these two directions.

Related: Case Management for Government – Custom Software or SaaS Solution?

What is a ready-made software?

Let’s say that you’re looking for an inspection management software for government agency’s needs. The logic dictates that you would find the right solution if taking one of the following pathways:

  • to search for an existing product that can solve the inspection problems you’re trying to solve
  • to search for an IT company that can build and deliver an inspection software, that is designed according to the requirements you have.

The first pathway is the one that leads to ready-made inspection software. This kind of software solutions are characterized mostly by their flexibility. It means that you can start using the software really fast compared to waiting for building of inspection software from the ground-up.

Related: Cloud Inspection Solutions – The New Normal For Regulatory Compliance

What is a custom inspection software?

The custom software is a software that is being developed just for you. In this case if you need an inspection software for regulatory agency, your approach will be to choose a software development company and to start a very long process of requirements gathering and process designing. The building of inspection software from the ground up means that the development company will have to invest significant time in acquiring the knowledge they need for the field they’re about to work on.

Ready-made software vs custom software vs inspection software

Even though ready-made solutions and customs software are two different directions, they may intersect. An intersection point between these two approaches is what we’d call the best solution for the public sector. This is so because when we talk about highly specific niche such as inspection management, a ready-made solution will be able to deliver the specific requirements in the same way that a custom software would. At the same time the ready-made option will provide more value than the custom software development in terms of flexibility and usability.

A ready-made inspection software that has the value of custom-build solution? Does it exist?

Canalix is an inspection management software based on solid experience in developing case management solutions for the public sector. That’s why the specific expertise of the development team of Canalix provides the values of a custom software and deliver it with the perks of ready-made solution.

So if we get back to the questions: ready-made or custom software is better for inspection management, the answer will be: it depends. If you’re eager to learn more about the values that Canalix can bring to your inspection & compliance process, contact us now.

Read also: The Ultimate Guide For Searching The Best Inspection Software Online

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Three Transformations That Canalix Brings To the Public Sector

The optimization of public sector services is one of the major keys for making citizens happier. For different western countries there are different issues that are making the road to digital transformation a hard path to take. The organizations know that they need optimization. They know that there are solutions out there that can make their work more efficient and the use of utilities more optimal. However, they don’t always know how to start this transformation and get the actual business outcomes that they are aiming at.

That’s why we decided to make a list, based on Canalix customers’ data that includes 3 transformation outcomes that public organisations are experiencing with our solution.

1. Efficiency in operations and resource utilisation

Every business optimization platform is focused on improving operational efficiency. This allows government agencies to do more with less. Canalix transforms not only the operations, but also the utlization of resources. This leads to reducing not only the costs for transport, but also reducing the carbon footprint. Doing more with less is a goal that can transform not only operations, but also the resources management.

Related: How Digital Transformation Can Change Regulatory Compliance?

2. Increasing the public trust

The public sector has many responsibilities. Whether they are to provide services to the citizens or to ensure compliance with state regulations, or to constantly improve the efficiency of operations. The bottom line is that the community always expects accountability and is inpatient towards drawbacks. That’s why one of the goals of the public sector organizations is to maintain high level of transparency. Because transparency is the key to increasing the public trust. The easiest and most sure way for reaching this goal is through digital transformation .

3. Better engagement with citizens

Citizens have to be able to connect with the public organisations that are supposed to provide services to them. The old fashioned and bureaucratic way of communication is no longer the most optimal one. That’s why many public sector agencies are building self-service portals for their citizens. This solution is strongly strategic, because it is a simple change that has the potential to put the beginning of more complex and solid digital transformation movement in organisations.

Related: Why self-service matters for the public sector?

The optimization of public sector is an on-going process that doesn’t start and ends with these three transformations. There is a whole industry of business optimization solutions that are using cutting edge technology to ensure efficient digital transformation to the public sector. If you’re organization needs software platform, focused on inspection driven regulatory enforcement, contact us.

Read also: 5 Reasons Why Public Organisations Enforcing Regulations Need Inspection Software

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Why Government Agencies Need CRM?

We often try to understand what the government does by comparing it with businesses. Just as businesses rely on CRM platforms to connect with their customers better, the same apply to the governments. But the term “customer relationship” in government agencies has a different connotation.

What does CRM for government means?

If we imagine that the citizens are the customers, then the CRM is the platform that allows citizen to connect better with their government. We can go through different examples to illustrate this relationship.

  • Example 1:

People often have questions to their local government and their state governments. They can ask their questions bureaucratically which usually is slow and clumsy procedure. Or they can do it digitally via self-service portals – this is where the CRM platform makes its magic. Citizens can help themselves by using self-service portals without waiting weeks for answer or taking a day off to go to their local government’s office.

Related:  Why self-service matters for the public sector?

  • Example 2:

CRM platforms can also help governments serve their citizens better by providing good case management solution. Such system will help government employees do their job faster and smarter. By using the advantages of data-driven automation and AI optmisation, employees can resolve their tasks more optimally. This improves the life of the citizens, because they receive faster service.

Related: How AI is changing the game for inspection software platforms?

  • Example 3

There are also some overlooked processes with which government agencies serve their citizens. The inspection regime is such. Regulatory bodies have to comply with state regulations and earn the public trust by maintaining transparency. That’s why the inspection regime must also be accounted as one of the main relationship points between the government and its citizen.

Although we compare the public sector with businesses, we must always keep in mind that the former have more specific needs.

Related: Read more about the differences between industry-specific platforms and all-purpose solutions.

How Canalix Can Help Government Agencies?

Governments use platforms like Canalix for the same purposes that enterprises use CRM tools: to keep track of data and processes and make their citizens happier. Since the public sector has more responsibility to the community, it needs more specific solution. That’s why Canalix is a solution, based on data-driven automation and AI optimization. These technologies ensure the core functionalities with which government agencies serve their citizens. Last, but not least, the digital transformation that Canalix ensures is based on the principles of keeping the public trust and keeping data securely.

 

Do you want to try how Canalix works? Send us an email.

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How To Compare Different Business Optimisation Solutions?

Digital transformation is a big step for some businesses. With a variety of business optimisation solutions out there, it’s hard to decide from where to start and what to do. That’s why we wrote this guide for taking the first steps towards business transformation.

Comparing business optimisation software solutions is always a good idea for a start.

  1. Make a list of the demands of your organisation.
  2. After knowing what the demands are, make an initial google search.
  3. Make sure that you are looking for specific solution that will answer to the specific needs of your enterprise.
  4. Shortlist 10 possible business optimization platforms.
  5. What’s next is to compare each one of the possible solutions.

Let’s dive a little bit deeper into comparing business optimization platforms. There are couple of factors to which you must pay close attention.

1. How easy for use is the platform

In order to realize the benefits of business optimization, the product itself must have good usability. At most basic it means that the platform must provide intuitive interface. When someone starts using the optimization platform, the navigation through its functionalities must happen by intuition. If you’re testing different platforms, then you should definitely pay close attention to how easy is the navigation for the users.

2. The price of the otpimisation platform

Some solutions like general business optimization platforms cost less than solutions that are more industry specific. This is a basic economical principal. The price is a serious factor to consider, but it must be considered in context. A general business optimization solution or broad targeted crm platform will definitely have lower price to offer. But what really matter is: can a general solution can answer to the needs of a specific industry like the inspection driven enforcement? The answer is clear and you should always keep it in mind when comparing the price between general bpm platform or specific inspection software. Having this context in mind will guide you into making the better business decision.

Read our article about the differences between specific inspection software solutions and general business optimisation solution.

3. Customer support

It’s important to have good customer support. Make sure that the inspection platform you’ll use have an adequate support policy. You would know the answer of this question in the testing phase of the product. But for the purpose of your initial research it will be good to have a list with your enterprise’s requirements for customer support.

Contact us if you need to know more about testing Canalix as a business optimization solution for inspections.

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How Digital Tansformation Can Change Regulatory Compliance?

If someone asks you what digital transformation means, you will probably say that it depends. You may add that it has something to do with automating services based on existing data. Or you can quote Gartner and their definition:

“the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model.”

Whatever the definition is, everything comes down to transforming the business into more optimized version of itself. The goal is efficiency and business optimisation in few directions: time, costs, ecological impact and reducing of stressful manual work.

Read more about the benefits for public organisations using business optimisation solutions.

Digital transformation is not evenly distributed across the industries. For example public organisations like regulatory bodies are not at the same level of digital transformation as private companies like retails banks that spend billions of dollars to digitally transform their business.

In other words some industries are more ahead of others in adopting digital transformation. This is great news for regulators! It means that they can learn from the positive impact that digital transformation has on other businesses.

1. Automation

When operated manually the compliance management takes a lot of time. Usually there is a lot of data involved – documents, spreadsheets, pdf files, etc. Some of the data is sensitive and needs to be categorized as such. The access to the data is not equal for everyone in the organization and someone needs to control the access and the way it is accessed. The bottom line is that regulatory compliance involves complicated processes. The manual handling of these processes takes a lot of time.

Now imagine a regulatory compliance software that intelligently operates with all this data and automates the operations that were done manually. With the time that such software can spare for organisations, they can shift their focus into adding more value into the delivery of inspection driven enforcement.

2. Smart work

Regulatory compliance operates with data. The use of smart compliance management platform can easily turn data into trends. With the time earned by automation, regulatory bodies can spend more time into interpreting this data and drive it into valuable actions. Because with more time for interpreting trends, you will have more time for analysis. And analysis is the ultimate ground for smart business decisions.

3. Easy alignment with new regulations

Compliance is based on rules. For better or worse the rules change or get updated. Keeping track of new rules and updates takes time. The use of regulatory compliance software makes the actualization of the needed changes an easy process for regulators.

4. Real and measurable value from using regulatory compliance software

The real value of using regulatory compliance software can always be translated in numbers. The regulatory bodies for example have 50% operational cost that is attributed to inspections. This cost can be reduced and the result can be measured with real numbers. This is why digital transformation is crucial for the inspection driven enforcement activity of the public organisations. It induces optimization on several levels in the organisation.

All of these dimensions of positive impact come to one bottom line: the use of business optimization software is crucial for the evolution of inspection-driven enforcement. If you want to know more about adopting digital transformation by regulatory bodies, contact us now.


Bonus definition of digital transformation by Salesforce:

Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.

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The Top Five Smart Cities In The World

Canalix is a product that is inspired by a vision for a future with smart cities and better quality of life. This vision has been capturing the human imagination for decades. There are as many different visions about it, as there are people. But we can still outline one common definition that answers to the question “What is a smart city?”:

“Smart city” is a vision that integrates technology and ideas for better, faster and more effective management of city’s assets with the purpose of improving the life of the citizens. A smart city uses data-driven automation and AI optimization to drive digital transformation. It is the key point for realizing the promise for better life.

As a business optimization platform Canalix delivers the kind of transformational efficiency improvements that the top smart cities in the world have already adopted in one way or another. If we have to draw a line that connects the top smart cities in the world, then it will all come to data. It means that if there is available data, then there is a base on which digital transformation can start its way. This is so because the transformation we talk about depends only on facts, not on politics.

Which are the top five smart cities in the world?

This article will introduce you to the top five smart cities in the world for 2019. We selected the cities based on the IESE Cities in Motion index. It is an initiative that connects global network of experts in cities, specialists in private companies and local governments from around the world. The platform’s mission is to promote the Cities in Motion index with an innovative approach to city governance. It also aims to promote new urban model for the 21st century based on factors and values that are at the heart of Canalix’s values: transformational efficiency, sustainability, public trust and connected territory.

The ranking index includes hundred cities. But the top 5 is always the most interesting. Since the HQ of Canalix is located in the city that ranks at number 5,  we are very excited to begin with it.

  1. Reykjavik

reykjavik-smart-city-inspection-optimisation

Reykjavik is a small city but with high ranking in the Cities in Motion index. There are solid reasons for this good position. What this city does extremely right is in the dimensions of environment. 99% of the electricity production and 80% of the total energy production in Reykjavik come from hydroelectric and geothermal energy. In other words it means that the buildings in this city are naturally green. When we talk about winners in the environmental dimension of the smart cities, Reykjavik is definitely one of them.

Side note: the environmental appeal is important in times of climate change. That’s why one of the promises of Canalix is the reduction of carbon footprint. Our users data shows that the product can optimize the inspection regime of public and private organisation by reducing the total travelled distance by up to 40%.  Read more about the benefits of Canalix here.

  1. Paris

paris-top-smart-city-inspection-regulatory-software-management

Paris ranks 4th in the index for 2019. The French capital claims its position mainly because of its international outreach, mobility and transportation. One of the remarkable characteristics of Paris is that its development is led by the idea for open innovation. This gives to citizens and interested parties access and control to the city’s data flows. It’s a confirmation that in a world where the access to data is the first step towards digital transformation, the winners win by approaching open policies about it.

  1. Amsterdam

amsterdam top smart city

Amsterdam is a city that combines technology, energy efficiency and rich culture. It’s no wonder that the city ranks so high in the index. It was no surprise to learn that 90% of the households in Amsterdam have bicycles. On the other hand this is directly connected with the city’s advanced system of automated services for the public use of shared bicycles. By 2025 the Dutch capital will be Europe’s first zero-emissions city.

  1. New York

new york top smart city

New York is the world’s most important economic center. It’s no surprise that the Big Apple takes the second highest position in the ranking. It can be said a lot about NYC’s human hapital, urban planning, technology, international outreach, mobility and transportation. No one will be surprised to learn that the city ranks good on all of those dimensions, given its booming economy. The only dimension in which New York lacks is the social coherence. Which is also no surprise no anyone.

  1. London

london top smart city

London tops the ranking, because the city scores remarkably good on all dimensions analyzed by the index. The British capital ranks first for human capital and international outreach. It is also recognised for the factors mobility and transportation, international outreach, economy, governance, technology and urban planning.

In London there are more start-up companies than almost any other city in the world. The city also has an open data platform (London Datastore) that is used by more than 50,000 individuals, companies, researchers and developers every month.

We started this article with the definition of smart city and what’s the common between the top smart cities in the world. It’s the data. And now you probably wonder what’s the common between Canalix and the vision for smart cities? Thanks to a data-drive automation and AI optimization Canalix delivers transformation efficiency improvements to regulatory bodies. The product’s specific focus on inspection driven enforcement turns it into a regulatory management software that can add-up to the smart city plan your organisaton is following.

If you’re looking for a digital transformation solution that is compatible with your smart city vision, contact us here.

Smart cities rank good in the index because they provide service automation. If you want to learn more about the digital transformation solution with which regulatory bodies can automate their services, read our article about industry specific inspection platforms.

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How To Improve Inspection Scheduling With Business Optimisation Platform?

In our previous article we compared industry-specific inspection software solutions vs all-purpose solutions. There we mentioned the four functionality pillars that optimize the inspection regime of public organizations. They are:

  • case management
  • inspection scheduling
  • inspection execution
  • self-service portals

Now we’ll pay attention to one specific pillar – inspection scheduling. Keep reading if you want to learn the exact ways in which this functionality could be improved via business optimisation platform.

Inspection Scheduling Improvements

Inspections play a crucial role for many public sector organizations to ensure safety, compliance and effective operation. If we have to define what a good solution for inspection optimisation is, then it will be something like:

A good solution for inspection optimization includes optimization of the four functionality pillars – inspection scheduling, inspection execution, case management and self-service.

Since Canalix is a product that prides itself by supporting the optimisation of every part of the inspection regime, we have a lot to tell about the different way through which this is achieved. Let’s start with three main points, dedicated to the improvements of inspection scheduling:

1. Technology improvements and time optimisation

Here’s a “secret” – time is priceless. That’s why every optimization starts and ends with saving time. Inspection scheduling is not an isolated action. It is a group of operations that are taking big pie of the inspector’s time. That’s why Canalix is a solution based on data-driven automation and AI otpimisation technology. This technology transforms the inspection scheduling into a digital and more streamlined process that saves time.

2. Intelligible UX

Technology is not the only way through which inspection optimisation is achieved. Have you ever heard of scandic shic? This is the UX philosophy that the interface of Canalix is based on. With other words – minimalistic and comprehensible. This means that the user friendliness of the inspection scheduling software allows inspectors to work intuitively with it. On the other hand this also means: without having to read long FAQs and manuals.

The UX optimization is both – a competitive feature and a process-based optimisation. So when it comes to comparing two different solutions for business optimization, make sure that you had tested the usability of the product and felt comfortable with it as a user. Because user friendliness is the only way to realize the benefits that the product promises.

Do you want to test the user experience of scheduling inspections with Canalix? Contact us through this form.

3. Reducing of costs

What’s the reducing of time without reducing of costs? The consumer data of Canalix shows that direct improvements in inspection scheduling like time management and usability have their indirect impact on costs. The benefit goes not only to the work process on organizational and individual level. But also to the community itself. Especially when we talk about the public sector. Read more about the benefits of using inspection optimisation platform.

The inspection scheduling optimisation is just a part of a larger digital transformation movement that both the private sector and public organisations are part of. This transformation includes the other pillars of the inspection regime as well. Read here why self-service portals are more important than ever for the inspection driven regulatory enforcement. 

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