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cloud inspection software canalix

Everyone have heard government leaders talking about cutting costs. This is a budgetary policy that is happening in every EU country. Now in times of global health, social and economic crisis, these conversations are taking place more often than ever. Making cuts in the budgets seems like a shortcut to getting numbers in order. But shortcuts are not everything. A long-term cost optimisation policy is the smarter way to go for a variety of reasons.

Shortcut plan vs long-term strategy?

The use of outdated systems in the public sector has led to reduction of the work load and challenged the efficiency of areas like regulatory enforcement in the peak of the covid-19 in Europe. More specifically the inspection management part of the regulatory agencies was challenged when strict social distance measures applied. This affected the citizens and the efficiency of the workforce, operating on the inspection management part.

Read now: A guide for finding the best inspection management software online

As a result there are a lot of conversation about cutting costs in government agencies now. However, optimizing costs is the direction for government agencies that are using outdated systems to run their processes.

“Government leaders often fall into “salami-slicing” budget cuts across the board. “Government leaders’ approach is to make incremental cuts to budgets areas across the board, rather than taking a more strategic cost optimization approach. These cuts can be particularly damaging to IT, derailing digital projects and ignoring the positive impact that budget spent on IT can have in reducing costs elsewhere in the organization.” says Cathleen E. Blanton, research vice president at Gartner.

Digital Transformation Drives Efficiency and Cost Optimisation

With the events that happened in 2020, government CIOs must evaluate whether the government agencies can deliver their services to the public with the current work model. After this assessment is made, the CIO must research alternative models of work. We’re living in the age of cloud technologies, so if we talk about transforming an overlooked field like inspection services, the cloud alternative must be on the top of the list.

Related: All you need to know about cloud adoption in government agencies

By researching cloud alternatives, CIOs must focus on the values of the cloud, but also to make sure that the new work models won’t be a challenge for the workforce. The values may vary. For example in the inspection management part the value may be about optimizing costs for travel of inspectors, in the case management part it may be about optimizing the processing time. The values vary at the different levels of government organizations. The good news is that with a good plan, CIOs may have an overview of the expected outcomes before buying a cloud software for inspections or for somethings else.

Related: Why is it a good idea to test a cloud software with PoC (proof of concept)?

Plan smart, implement cloud smarter

Adopting cloud for government agencies is not a simple task. It must be planned carefully and at different stages. If we look at the wholesome of processes behind regulatory enforcement, we will see room for different software solutions – inspection scheduling, inspection management, compliance management, case management, self-service portals and other e-government solutions. If the cloud implementation is planned to cover different solutions at different stage, then it will be one smart plan that will not only implement cloud, but will also do it in progressive way. It means that at every stage the workforce will be more mature to extract the values that are promised by the cloud.

The strategic approach of cost optimisation requires long term planning skills. This approach starts with formulating clear strategy and then implementing it.

Related: How to formulate cloud adoption strategy?

How to choose the right cloud service supplier?

There are hundreds of options on the SaaS market of cloud solutions for e-governments. However, when choosing a cloud service supplier, CIOs must look for something more than that. They need to identify a supplier, who is willing to be a partner and contribute to the planning of the most optimal cloud adoption plan.

Do you need help for cloud integration of inspection software and case management platforms for government agencies? Or you just want to start with gathering data via self-service portals and plan the further cloud adoption for other public services?

Contact us now.
government case management systems

It’s no secret that there’s a whole genre of jokes about government agencies. The reason is mostly the predominant stereotype that describes government services as slow and clumsy. But if we look up to the top smart cities in the world, we’ll find examples of local governments that are successfully breaking up with this stereotype.

It is always inspiring to look up to the great examples. But is it serious to compare the multi-million digital transformation budget of London to the budget of a local government agency somewhere in England? Of course not. However, there are basic business optimisation solutions that can make big difference for local governments. The modernization of government case management systems is such.

How Case Management Systems Can Transform Government Agencies?

1. Less manual work, more automation

Public agencies oversee many parts of the inspection driven regulatory enforcement process. Sometimes these parts interact with each other. Or there are new compliance rules that change the process. This work adds up every day. This is why procedures in the public sector are often slow if they are done manually.

Digital transformation is changing this by integrating governments with useful and easy to work with crm-like platforms. Such platforms improve efficiency via data-driven automation that allows faster workflow.  And it’s no secret that when we talk about saving time, we talk about saving costs. So this is the  most basic transformation value that a good case management system can bring by automating manual processes.

2. Eliminating expensive mistakes

Data automation is the technology through which case management systems ensure fast workflow. But how do they ensure smart workflow? The answer is artificial intelligence. A smart case management system will remove the risk of expensive errors.

We will give an example with the way Canalix is applying AI optimization in the inspection process:

Imagine that there are different cases categorized by their specifics in different folders. The solving of each case requires inspector with specific skill set. The manual process of matching inspectors with cases have a big risk of error. Such risk may lead to sending wrongfully skilled inspectors on site. Bit with smart case management system like Canalix each case can be matched with inspector, based on factors like skill set, distance, availability, etc.
Our smart solution makes fool circle of this AI optimization by making the allocation visible in the inspectors’ scheduling calendars in real time.

Related: Three Benefits of Using AI Driven Inspection Software

3. Providing security

If we keep the data in excel files on our government agency’s server, it will be easier for hackers to steal the data. But a good case management system can provide additional security. If you want to take care for your government agency’s case management security, make sure that you look for cloud-based platforms that are specifically build to answer to the needs of the public sector.

Related: Why Regulators Need Industry-specific Inspection Software?

Government agencies are organisations that still have baby steps to make into digital transformation. Modernizing their case management software is a good ground for making larger steps into this field. Do you want to lead your organisations into its first step in digital transformation? Contacts us for a free demo.

Related: Why Self-Service Portals Are Good Idea For a First Step Into Digital Transformation?