Approaching Best Practices in Risk Based Inspection Management

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What does risk-based inspection management mean? It’s a regulatory enforcement activity that focuses on the importance and urgency of intervention against a set of risk criteria. In other words, risk-based inspection software prioritises cases imposing high risk on safety. The priority is being defined on risk factors. The risk factors vary depending on the area where the inspection is performed.

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What’s challenging is finding the right approach to consider different risk factors and form a risk-focused inspection program. With many regulatory agencies on the road to adopting cloud-based digital infrastructures, the need for establishing an effective inspection model becomes more pressing. Reaping the benefits of digital transformation in regulatory inspections is possible when the inspection program is set up according to the best practices. So what is the right approach to adopt a risk-based inspection software?

Related: How to formulate cloud adoption strategy in a regulatory agency?

Define inspection entities based on risk criteria

Each economic sector has its specifics. A clear distinction must be made between different regulatory areas and the nature of their inspection process. 

What is the minimum inspection frequency for big facilities in populated areas? What is the minimum frequency for work safety inspections in big construction sites? Each economic sector must be defined by its specific risk factors. Once such a broad distinction is made, the minimum frequency of inspections must be determined; risk scoring methodology should be set, etc. The priority of inspection activities depends on local risk factors. This approach is used in France, Finland, Japan, and the United States.

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Prioritisation with a risk scoring system

What is a scoring system? The scoring system is based on a pre-defined point scale. The complexity of each inspection case is determined by a score that considers multiple risks. However, some risks have more weight than others. The scoring system reflects that and helps regulators increase the efficiency of inspections. Some of the countries using scoring systems in their inspection management programs are the UK and Netherlands.

Methodology for adopting risk-based inspection programs

If we were living in 1999, perhaps the best methodology would be to build an excel table and ask the inspector to assess the risk scoring manually. But we’re living in 2022, and technology is far more advanced now. The best methodology for adopting a risk-based inspection program is moving inspections onto cloud-based infrastructure and performing them digitally. With the digital gathering of inspection data, the inspection program can be easily transformed into a risk-based one according to the best international practices benchmarked by countries like the UK and Netherlands.

Transforming inspection management is a complex subject. Trying to sum it up would always result in oversimplification of some sort. Book a free consultation with our team, and we will explain to you in detail how to transform regulatory inspections according to the best international practices.

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Insurance Loss Control Inspections – How To Optimise Risk Assessment?

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Insurance carriers spend hundreds of millions on inspection programs each year. However, researches report that 75% of insurance loss control inspections bring no actionable information to optimise losses. These numbers point that something is being handled wrong in the inspection management process. This is why inspection carriers are looking for inspection optimization strategies that can improve the risk assessment and reduce the costs of the inspection program. So how can we build up a scenario where insurance loss control inspections are bringing more value without being too expensive?

Bringing value with insurance loss control inspections

When we speak of efficiency in inspection management, mentioning digital transformation is inevitable. A lot of companies, including insurance carriers, are sticking to the old fashion pen and paper inspection model. But performing digital insurance inspections and improving the quality of the process is not a guarantee for efficiency. The digital transformation start with changing the workflow but ends with the way of thinking.

Changing they way of thinking in risk assessment

The performing of risk assessment is a process based on on-site field inspections. The goal of field inspections is to gather data, assess risk factors, record conditions for hazards or other variables that may increase the insurance loss potential. Controlling the loss potential is not very efficient when only general risk factors – like age and value – are used as risk indicators. This is where the new thinking is required to come at play.

Many large insurance carriers spend up to 3 % of their annual budgets on field inspections. Also many of them are outsourcing this process so that they can achieve cost optimisation. In other words optimizing costs of field inspections is definitely a priority.
A few years ago MSB reviewed approximately 2 million field inspection projects for insurance carriers. According to their findings only 25% of the inspections were bringing back actionable information. It means that only 25% of the information helped carriers to actually mitigate a risk by taking an action.

Data suggests that the insurance loss control inspections are tightly associated with traditional guidelines like age and value that are not always on a risk-specific basis. Looking at the 25 percent from the MSB review statistic, we can assume that the industry is spending hundreds of millions per year for inspections that are not bringing much valuable actionable information.

Optimising insurance loss control inspection programs

It all starts with the use of proper data. The detailed and pre-defined inspection checklists that aim to identify specific risks are the key to achieve this. The adoption of inspection management platform, designed for the use of insurance loss control programs is a good starting point towards optimisation. Such inspection platform must be able to provide automated risk assessment based on the data that is being gathered.

Adopting the right inspection management solution can be the key to solving the inspection optimisation problem of insurance loss control programs.

Related: The Complexity of Inspection Management Made Simple

How to implement insurance loss control inspection program?

The key word here is configurability. Your need to optimise loss control inspections? Good. Then aim for a configurable inspection management software. There are  hundreds of kinds of risks and inspection models. The inspection software must be able to solve this problem by offering a configurable solution designed for the specific needs of the insurance company. That’s why insurance carriers need proof-of-concept that will allow them to test if the risk-specific inspection approach can actually deliver more valuable data.

Related: How To Approach Cost Efficient Cloud Adoption?

How proof-of-concept helps you decide?

By projecting a demo environment designed for specific inspection programs, insurance carriers can test first-hand how the new way of thinking can work for them. This is an important insight that can help them decide if they want to put their money on specific inspection loss control software. Are you ready to change your insurance loss control inspection program? Then contact us.

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