Like it or not the new normal is here. And it splits the world by two – the ones that adapted to it and the ones that didn’t. A lot of researches are suggesting that the new normal is here to stay. In other words it’s digital transformation time for the ones who are not there yet.
When we look at the regulatory compliance picture, we will see that government agencies are little bit behind in terms of digital transformation that would allow them to adapt their work if a second covid-19 wave strikes. They know their problem, they know they need to adapt their inspection process to the new reality, but do they know how to set up their priorities right?
Related: What’s the New Normal For Regulatory Compliance?
This new situation is complicated everywhere. So of course it’s not the easiest thing on Earth to set up new priorities during coronavirus times, because priorities can change quickly as well. Based on insights gathered by our Canalix customers, we decided to describe 5 priorities that regulators should set in their plan for transforming the inspection model.
1. Focus on security
It’s pretty obvious that when it comes to digitally transforming the inspection work of government agencies, security must be a top priority. So if you wonder how to move inspections from manual handling to automation, then your answer is cloud technology.
Related: Cloud Inspection Platforms – The Solution For Regulators After The Pandemic?
2. Control the costs
Different inspection software tools have different prices. However, when searching for good inspection services, you should be alert if the software you’re eyeing offers flexibility in the prices of its services. It means that the best solution for you in terms of cost management would be a solution that can meet your needs on an appropriate level of cost. Government agencies don’t have to pay for inspection software that is designed to the highest level upfront.
This is why your focus should be on cloud inspections. Cloud solutions are usually more flexible in their range of services than tailor-made on-premise software solutions.
Related: Tailor-Made On-Premise Software vs. Cloud-Based SaaS Solutions
3. Have a plan for remote working
The people who had to change their work model for one night, know what we’re talking about here. Recently we read an article that people who watch post-apocalyptic movies were better prepared for the covid-19 outbreak than the others. We can apply the same logic to organization who have experience with remote working models – the organization that already have an experience with remote working (even if it’s just once monthly) were supposedly more prepared than the others.
4. Think about the customers
Who are the customers of governments? The citizens. How can citizens connect with regulators when government agencies are working remotely? Via self service portals.
Related: Why Self-Service Portals Matter For Inspection Management
5. Don’t wait
The global situation is still fragile and unpredictable. It is a responsibility of the governments to be prepared to serve their citizens in all case scenarios. Digital transformation doesn’t happen overnight. But starting today means that you have a plan. And having a plan means to have a key to solving the problems of the current environment. Are you ready to not wait with your plan anymore? Start with our guide for finding the best inspection software.