The digital transformation journey in the public sector may look different in different government agencies. Sometimes the process starts with a specific problem that identifies the needed technology. But sometimes, the process is reversed – it begins with particular technology being applied over the existing work process. Our practice as a digital transformation partner taught […]
Optimising processes, delivering better services to the public, reducing operational costs and improving productivity and compliance – those are the primary goals that governments and state agencies are chasing when undergoing a digital transformation. For example, Iceland uses intelligent court management software to bring automation into the courtrooms. Scotland uses an advanced inspection management system […]
Digital transformation can hardly bring a quick fix for teams’ productivity and operational costs if an inefficient process is just covered with a layer of technology. Тhe nature of these initiatives is strategic and affects many parts of an organisation – people, systems, processes. Sometimes, to get the desired quick fix, organisations need to update […]
Getting costly resources like certified inspectors and technicians to start and complete on-site jobs on time defines the efficiency of their service. Resource management software helps such teams to maintain the quality of their service by optimising their schedules, balancing the workload, improving the precision of job completion and getting on a long-term cost optimisation […]
For inspection team leaders in regulatory agencies is essential to track the KPIs of inspection performance. Those are the metrics that allow managers to track the performance of inspection teams and check whether the pre-defined objectives are met. Inspection KPIs are the indicators that define the success of operations in the inspection process. By tracking […]
The rise of health and safety inspection platforms transformed regulators not only in terms of digitalisation but also in terms of changing the role of inspection software from a tool to a service that allows the integration of other tools as well. IoT technologies are a great example of a tool that can optimise the […]
Adopting cost-efficient inspection models is more relevant than ever for regulators and will keep its rising trend in 2022. Public sector regulators often ask us about cost reduction strategies for inspection operations. Our answers are quite often related to optimising inspection scheduling. That’s why we decided to publish our most given recommendations on what should be expected […]
When we speak of ROI (return-on-investment) in the digital transformation of the inspection process, the KPIs are mainly in terms of efficiency and improved connectivity in inspection teams. That’s so because a digital inspection platform can automate many manual inspection tasks, and regulators can benefit from improving their operational efficiency and safety compliance standards. Even though many […]
Team-leads of inspection teams in regulatory agencies often have problems with knowing what’s happening during safety inspections on high-risk cases. Are the complex inspection procedures kept from A to Z? Is there something missing that may increase the risk of hazard? ‘Team leaders can hardly get their eyes on these data when the process is being performed with paper […]
The use of proper inspection tracking software is crucial for the ability of regulators to solve problems on and off-site. This ability can be negatively affected by incorrect data, missed actions during an inspection, etc. Using a standalone inspection tracking tool and other tools may not work well enough. Or the regulator may not be using an inspection tracking […]