The use of automation and technology has been increasing in the public sector, including government agencies, in recent years. The adoption of automation, including automated workflows, has been driven by the need to improve efficiency, reduce errors, and provide better services to the public. Many government agencies in Europe use automated workflows implemented within their […]
Modernising legacy IT systems in a government agency can be challenging. Sometimes it becomes more challenging than initially expected. When our case management experts get asked about their experience with modernising legacy IT systems in the public sector, they admit that sometimes things are more complicated compared to projects in the private sector. In this […]
What’s the trend in case management adoption among public sector organisations? Public sector case management systems are designed to help organisations manage and organise their processes. The trend in this field is toward more configurable systems, as they are more flexible and easier to adapt to changing business needs. More specifically, with high-configuration case systems […]
When writing an RFP for inspection management software, it is important to clearly outline your organisation’s specific needs and goals for the software, as well as any specific requirements or features. To make your system future-proof, you should include an innovation section outlining your organisation’s interest in cutting-edge technology or new approaches to inspection services. […]
Resource optimisation in inspections is essential because it helps ensure that limited resources, such as funding and personnel, are used effectively and efficiently. There are several reasons why regulators should have a resource optimisation strategy in 2023: Budget constraints: Many regulators face budget constraints and are under pressure to do more with less. A resource […]
To digitise and optimise the inspection scheduling process in regulatory operations is complex. Each inspection requires a unique inspector with specific skills, qualifications and specialism. On the other hand, that requires particular instructions, data capture and associated workflow. Using just a digital inspection checklist is not enough for regulators to have real-time visibility of where […]
In 2022 regulators have plenty of opportunities to improve and grow by transforming their operations with digitalised inspection platform. One of the digital transformation strategies on the radar of the public sector is the use of SaaS. The benefits of digitalisation are promising, and it’s no surprise that Gartner forecasts worldwide government IT spending to […]
Governments lean heavily on regulators to ensure public safety, but also to optimise operational costs in times of uncertainty. As a result of travel restrictions throughout the global pandemic, some regulators started embracing self-inspection programs. Regulators that operated with self-inspection software were able to continue inspecting even when there were strict travel restrictions. Since self-inspections […]
In 2022 regulators have to deal with uncertainties more than ever – global pandemics, budget cuts, and resource shortages. Flexibility is the key to overcoming the increasing uncertainties. Many regulators are adopting self-inspections within their inspection programs and policies as a tool to employ flexibility in their battle with uncertainties. What are regulatory self-inspections? A […]
The global pandemic raised many questions about which sectors of the economy are essential and non-essential. It made people reevaluate the importance of some industries over others. As a result, governments finally started addressing the need for digital transformation in overlooked areas such as inspections. CASE STUDY: How a regulatory agency cut costs with resource […]